Charles Barnett
Spring Hill,FL
Summary
Proven leader and efficient problem-solver, adept at time management and team collaboration. At Dolly, enhanced move strategies and customer satisfaction, significantly boosting repeat business. Founded Affordable Professional Movers, driving growth through exceptional service and operational excellence. Skilled in resourceful decision-making and physical stamina, consistently delivering superior results in fast-paced environments. Quick learner skilled at adapting to changing demands. Maintain high levels of customer service on busy and high-demand days.
Overview
11
11
years of professional experience
Work History
Mover/Relationship Support Dolly
Dolly
06.2016 - Current
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Followed safety protocols to prevent accidents and injuries.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients' needs.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
Owner & Founder Affordable Professional Movers
Self Employed
05.2016 - 10.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Server H2O (Hilton Hotels)
Hilton
10.2013 - 10.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Full-Stack Coding Bootcamp
Northwestern University
Evanston, ILHigh School Diploma -
Gulf Breeze High School
Gulf Breeze, FL05.2016
Skills
- Time Management
- Team Collaboration
- Physical Fitness
- Strong Communication Skills
- Adaptable nature
- Problem-solving skills
- Physical Stamina and Endurance
- Decision-Making Competence
- Resourcefulness
Languages
Spanish
Professional Working
Timeline
Mover/Relationship Support Dolly
Dolly
06.2016 - Current
Owner & Founder Affordable Professional Movers
Self Employed
05.2016 - 10.2019
Server H2O (Hilton Hotels)
Hilton
10.2013 - 10.2015
Full-Stack Coding Bootcamp
Northwestern University
High School Diploma -
Gulf Breeze High School
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