Charles Boulden

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Managed order processing, ensuring accuracy and timely delivery of products.
• Collaborated with team members to improve service processes and customer satisfaction levels.
• Developed training materials for staff, fostering a culture of knowledge sharing and skill enhancement.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Conducted thorough inspections of millwork products to ensure compliance with quality standards.
• Utilized precision measuring tools to assess product dimensions and specifications accurately.
• Collaborated with production teams to identify and resolve quality issues promptly.
• Developed and implemented inspection protocols to enhance overall quality control processes.
• Trained new inspectors on best practices in quality assessment and safety procedures.
• Analyzed inspection data to identify trends, driving continuous improvement initiatives.
• Led root cause analysis for defects, recommending corrective actions to prevent recurrence.
• Facilitated cross-departmental communication to streamline quality assurance efforts across operations.
• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.

• Assembled custom millwork products using precision tools and techniques.
• Collaborated with team members to streamline assembly processes and enhance productivity.
• Inspected finished products for quality assurance, ensuring adherence to company standards.
• Trained new employees on assembly procedures and safety protocols to maintain efficiency.
• Utilized power tools and machinery effectively to complete assembly tasks in a timely manner.
• Identified areas for process improvement, implementing solutions that increased workflow efficiency.
• Maintained clean and organized workstations to promote safety and operational effectiveness.
• Increased production efficiency by assembling components quickly and accurately.
• Enhanced workplace safety by maintaining a clean and organized work area at all times.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
• Organized workstations to maximize productivity, reduce distractions and meet deadlines.
• Was master builder
• operated manual and CNC machines

• Managed inventory levels to ensure freshness and quality of produce.
• Assisted customers with product selection and provided exceptional service.
• Maintained cleanliness and organization of produce displays to enhance visibility.
• Collaborated with team members to optimize stock rotation procedures.
• Used electric and manual pallet jacks
• Was responsible for the back room , trimming, and unloading of product

• Coordinated with inventory management teams to ensure availability of materials for production runs.
• Maintained high-quality standards with thorough inspections of assembled parts.
• Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
• Collaborated effectively with team members to meet production targets consistently.
• Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
• Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.

Ran various fork lifts