Charles Branyon
Statesboro,Statesboro
Summary
Creative floral designer with a strong background in team leadership and customer relationship management. Successfully enhanced customer satisfaction through innovative designs and effective training programs. Prepared to contribute to business growth and operational success.
Overview
20
20
years of professional experience
Work History
Manager/Floral Designer
The Florist
Statesboro, GA
03.2010 - 06.2026
- Streamlined inventory management processes to enhance product availability and reduce waste.
- Led team in designing innovative floral arrangements, improving customer satisfaction and retention.
- Developed training programs for new staff, fostering skill development and operational excellence.
- Analyzed sales trends to optimize product selection and pricing strategies for seasonal offerings.
- Implemented cost-saving measures in supply chain management, reducing overhead without compromising quality.
- Cultivated partnerships with local vendors to ensure sustainable sourcing of fresh flowers and materials.
- Oversaw daily operations, ensuring compliance with health regulations and maintaining a safe work environment.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Owner/Operator
Yard & Haus
Statesboro, GA
03.2006 - 04.2010
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Developed marketing strategies, enhancing brand visibility and attracting new customers.
- Streamlined operational processes, improving efficiency and reducing overhead costs.
- Established vendor relationships, negotiating terms to secure favorable pricing and service agreements.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA12-1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Operations management
- Project management
- Project planning
- Customer relationship management (CRM)
- Coaching and mentoring
- Work prioritization
- Inventory management
Timeline
Manager/Floral Designer
The Florist
03.2010 - 06.2026
Owner/Operator
Yard & Haus
03.2006 - 04.2010
Bachelor of Science - Psychology
Georgia Southern University