Charles Brenton Jr.
Terre Haute,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Parts Service Manager
AutoZone
06.2023 - Current
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Provided timely, insightful and accurate reports to upper management.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Processed and reshelved return orders, checking for discrepancies, potential usage and other issues.
Sales Associate, Gun Bar
Academy Sports And Outdoors
10.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Processed as many as 15 background checks daily using both Academy and traditional NICS phone-in checks.
Motor Transport Mechanic
United States Marine Corps
03.2014 - 03.2018
- Diagnosed mechanical problems for repair or replacement.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Serviced and maintained engines by performing regular oil and filter changes.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Diagnosed mechanical problems for repair or replacement.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
Education
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Terre Haute, IN08.2024
Associate of Applied Science - Diesel Technology
Universal Technical Institute
Orlando, FL01.2019
Skills
- Maintenance Needs
- Improving Customer Satisfaction
- Purchase Order Receipts
- Calculations and Measurements
- Logistical Planning
- Company Standards
- Driving Revenue
- Coordinating Paperwork
- Log Files
Languages
Spanish
Limited Working
Timeline
Parts Service Manager
AutoZone
06.2023 - Current
Sales Associate, Gun Bar
Academy Sports And Outdoors
10.2021 - 10.2022
Motor Transport Mechanic
United States Marine Corps
03.2014 - 03.2018
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Associate of Applied Science - Diesel Technology
Universal Technical Institute
Similar Profiles
Maryanna RangelMaryanna Rangel
Sales Associate at AutoZoneSales Associate at AutoZone
Amanda StolpAmanda Stolp
Sales Associate at AutoZoneSales Associate at AutoZone
Nicholas PenaNicholas Pena
Sales Associate at AutoZoneSales Associate at AutoZone
Brenda Wilson HawkinsBrenda Wilson Hawkins
Customer Satisfaction Clerk at AutoZoneCustomer Satisfaction Clerk at AutoZone
Roger BoillardRoger Boillard
Deputy Section Chief at State of Indiana Department of Homeland SecurityDeputy Section Chief at State of Indiana Department of Homeland Security