Dedicated Assistant Store Manager known for exceptional customer service and inventory management skills. Experienced in leading teams and streamlining daily operations to enhance customer satisfaction and drive overall store performance.
Overview
14
14
years of professional experience
Work History
Parts Service Manager
AutoZone
01.2012 - 04.2015
Managed inventory control processes to optimize parts availability and reduce lead times.
Analyzed sales data to identify trends and adjust inventory levels accordingly, enhancing order fulfillment accuracy.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Offered hands-on assistance to customers, assessing needs.
Pest Control Technician
Martin Pest Control
05.2022 - 08.2024
Conducted thorough inspections to identify pest infestations and recommend appropriate treatment solutions.
Applied integrated pest management strategies, ensuring compliance with safety regulations and environmental standards.
Collaborated with clients to develop customized pest control plans, enhancing customer satisfaction and service effectiveness.
Assistant Store Manager
Cumberland Farms
02.2015 - 06.2026
Processed morning paperwork.
Supervised daily store operations and delegated tasks to team members effectively.
Trained new staff on company policies, customer service protocols, and inventory management systems.
Managed opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to
Implemented merchandising strategies to enhance product visibility and drive sales.
Conducted regular audits of inventory levels to ensure stock accuracy and reduce shrinkage.
General maintenance (i.e. Cleaning, Sweeping, Mopping, Front & Face)
Cashier
Douglas Liquors
08.2024 - 12.2025
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash register balance through diligent record-keeping practices.
Assisted in inventory management by restocking shelves and organizing merchandise displays.