Charles Buckner
Infinity Management
Kalispell,Montana
5
years of professional experience
Results-driven property management professional with strong skills in staff management and problem-solving. Successfully streamlined operations and improved tenant retention through effective relationship building and timely communication.
Work History
Property Manager
2 Years 8 Months- Managed tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Coordinated property maintenance schedules, ensuring timely completion of repairs and improvements.
- Oversaw lease agreements, ensuring compliance with regulations and minimizing vacancies through strategic marketing.
- Conducted regular property inspections, identifying maintenance needs to uphold safety and aesthetics standards.
- Developed budgets for property operations, optimizing expenses while maintaining quality services for residents.
- Implemented efficient office systems to streamline document management and tenant communication processes.
- Trained and supervised junior staff in property management best practices to enhance team effectiveness.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Martial Arts Instructor
2 Years 7 Months- Developed and implemented engaging lesson plans for diverse student skill levels.
- Trained students in various martial arts techniques, ensuring proper form and safety practices.
- Mentored junior instructors, fostering a collaborative learning environment.
- Organized and led community outreach programs to promote martial arts education.
Retail Sales Associate
1 Year 6 Months- Assisted customers in finding products, enhancing overall shopping experience and satisfaction.
- Executed efficient inventory management, ensuring accurate stock levels on sales floor.
- Processed transactions using point-of-sale systems with precision and attention to detail.
- Maintained visual merchandising standards, promoting seasonal promotions and product displays.
Education
High School Diploma
Associate of Applied Science - Electricity
Skills
Payment collection
Property inspections
Customer service-focused
Staff management
Teamwork
Problem-solving
Reliability and punctuality
Customer engagement
Relationship building
Phone etiquette
Conflict resolution
Complaint management
Calm demeanor
Friendly and helpful
Honest and dependable
Timeline
Property Manager
Infinity Management
11.2023 - CurrentRead More
Retail Sales Associate
Universal Athletic
08.2021 - 02.2023Read More
Martial Arts Instructor
White Tiger Martial Arts
05.2021 - 12.2023Read More
Gillette Community College
Associate of Applied Science from Electricity
Read More
Thunder Basin High School
High School Diploma
Read More