CHARLES BURDICK
Warminster,PA
Summary
Results-driven Navy Reservist and military veteran with extensive expertise in security operations and mission-critical systems. Proficient in real-time incident response, platform monitoring, and troubleshooting AI-driven security applications, ensuring system reliability and operational readiness. Demonstrates the ability to thrive under pressure while fostering effective cross-team collaboration to achieve strategic objectives. Committed to leveraging military discipline and technical acumen to enhance organizational security measures and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Analyst
Zeroeyes
Conshohocken, PA
01.2025 - Current
- Monitored real-time alerts through the ZeroEyes platform with sustained vigilance, adhering to SOPs and response procedures to maintain readiness during time-sensitive security events.
- Analyzed ZeroEyes platform performance and reviewed engine, camera, and system health to identify configuration, ingestion, and connectivity issues impacting active monitoring across client sites.
- Conducted troubleshooting and resolution of camera connectivity and infrastructure problems throughout installation testing and post-validation stages.
- Performed comprehensive testing validations and calibrations to ensure platforms met operational standards before active service deployment.
- Engaged with operations, reliability, project management, customer success, and installation teams to troubleshoot deployment issues and enhance handoff efficiency from installation to active monitoring.
- Identified and recorded issues and connectivity patterns in ticketing systems to facilitate preventative measures and enhance deployment consistency.
- Compiled and analyzed client-facing documentation and operational reports, enhancing system health and monitoring preparedness.
Security Supervisor
Naval Harbor Security
Joint Base Pearl Harbor-Hickam
06.2021 - 07.2024
- Strengthened mission preparedness across 294 naval units and DOD components, contributing to overall defense readiness.
- Coordinated and directed harbor escort activities, reinforcing waterborne security protocols for high-value assets.
- Coordinated security response efforts of harbor patrols to enhance asset protection and safety.
- Managed and coordinated extensive waterborne security operations, effectively covering 6400 navigable acres for over 2000 hours.
- Implemented training initiatives for more than 30 subordinates, strengthening team capabilities and promoting a supportive atmosphere.
Strategic Weapons Security Supervisor
Marine Corps Security Force Battalion
Silverdale, WA
04.2018 - 05.2021
- Monitored and maintained accurate inventory records for $1 million in military equipment and supplies, enhancing operational efficiency.
- Implemented comprehensive security measures to ensure operational integrity in critical environments.
- Executed comprehensive threat neutralization strategies by effectively operating General Dynamics security systems.
- Facilitated coordination between military leaders and teams to ensure successful execution of strategic missions.
- Monitored and ensured compliance with established protection protocols to fortify security operations.
Education
Bachelor of Science - Cybersecurity Analytics And Operations
Pennsylvania State University
University Park, PA05-2027
Skills
- Cross-platform command-line support
- Proficient Python skills
- Camera and network troubleshooting
- System monitoring, uptime validation, and issue triage
- Electronic security and incident response systems
- Standard operating procedure adherence and interdepartmental coordination
- Ticketing, documentation, and project tracking management
Work History
01-2021
Certification
- Naval Technical Training Center Lackland Security Force
- Shore Installation Management Basic
- Boat Coxswain Level II
Timeline
Operations Analyst
Zeroeyes
01.2025 - Current
Security Supervisor
Naval Harbor Security
06.2021 - 07.2024
Strategic Weapons Security Supervisor
Marine Corps Security Force Battalion
04.2018 - 05.2021
Bachelor of Science - Cybersecurity Analytics And Operations
Pennsylvania State University