Charles Burzynski
MISSOULA,Montana
Summary
Energetic and adaptable college student with strong interpersonal skills and a passion for problem solving. Excellent at teaching groups or individuals new skills, as well as answering questions. Receives instruction well, and is quick to learn any new skills required for a workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Staff Member
Adventure Rock
01.2020 - 08.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Gave gear recommendations based on industry knowledge and experience.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Performed daily facility maintainence, inspection, and cleaning tasks.
- Used internal software to process reservations, check-ins and check-outs, and purchases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Counselor
Phantom Lake YMCA Camp
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Worked closely with children with disabilities to provide support for their specific needs.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
Base Camp Instructor
Adventure Rock
05.2021 - 07.2021
- Led groups of children safely through variety of climbing activities.
- Taught skills at the group and individual level based on camper experience.
- Checked in campers in the morning and made sure they left with designated parents/guardians.
Education
No Degree - Wildlife Biology
The University of Montana
Missoula, MT06.2026
Skills
- Effective Planning
- Creative and Energetic
- Child and Adolescent Mentoring
- Group and Individual Instruction
- Safety Management
- Activity Planning
Certification
CPR and first aid certified through red cross
Languages
Spanish
Limited Working
Timeline
Counselor
Phantom Lake YMCA Camp
05.2022 - 08.2022
Base Camp Instructor
Adventure Rock
05.2021 - 07.2021
Front Desk Staff Member
Adventure Rock
01.2020 - 08.2023
No Degree - Wildlife Biology
The University of Montana