Dynamic engineering leader with a proven track record at Virgin Hotels. Excelled in areas such as hotel opening, operations management, and staff development. Spearheaded initiatives that enhanced productivity and customer satisfaction while effectively managing budgets. Key strength in fostering team collaboration, resulting in successful implementation of preventive maintenance strategies that drove efficiency and yielded cost reductions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Complex Director of Engineering
The Barnett and Maison Métier Hotels
07.2024 - Current
Initiated successful employee retention strategies, including mentorship programs, professional development opportunities, and competitive compensation packages.
Developed a high-performing team through careful recruitment, ongoing training, and consistent feedback mechanisms.
Boosted overall profitability by identifying opportunities for cost reduction and process optimization.
Managed residential vacancies with program coordinators and maintained budgeted vacancy percentages.
Provided strong leadership during periods of organizational growth or change, successfully guiding team members through transitions while maintaining focus on overall business objectives.
Promoted a culture of continuous improvement by encouraging open dialogue between employees and management regarding challenges faced within the workplace environment.
Established strong relationships with external partners and vendors to provide exceptional customer service and support.
Director of Engineering
Virgin Hotels
01.2021 - 07.2024
Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
Director of Engineering
Hyatt Centric
04.2016 - 01.2021
Completed annual capital budgeting, invoice review and approval and weekly work schedules.
Established procedures for corrective and preventive maintenance.
Determined necessary steps to bring systems into compliance.
Optimized performance of facility machinery through calibration and repairs.
Attended weekly department head meetings to share information and voice concerns.
Contributed to the development of standard operating procedures, creating consistent guidelines for engineering tasks across the organization.
Chief Engineer
Omni Hotels & Resorts
03.2013 - 04.2016
Completed annual capital budgeting, invoice review and approval and weekly work schedules.
Established procedures for corrective and preventive maintenance.
Determined necessary steps to bring systems into compliance.
Attended weekly department head meetings to share information and voice concerns.
Improved safety standards by conducting thorough risk assessments and implementing necessary mitigation measures.
Contributed to the development of standard operating procedures, creating consistent guidelines for engineering tasks across the organization.
Chief Engineer
Bourbon Orleans Hotel
06.2009 - 04.2016
Contributed to the development of standard operating procedures, creating consistent guidelines for engineering tasks across the organization.
Ensured regulatory compliance by staying updated on industry standards and implementing necessary changes to company procedures.
Collaborated with other departments to facilitate successful project completion.
Trained and mentored junior engineers, providing guidance and direction.
Implemented new strategies to reduce costs and improve efficiency of engineering team.
Monitored and evaluated engineering performance to recommend improvements.