Results-driven Facility Manager with over 20 years of experience in overseeing large-scale operations and enhancing performance. Expertise in strategic planning and operational oversight fosters a collaborative team environment that drives organizational success.
Work History
Complex Director of Engineering
2 Years 7 Months
Black Desert Resort and Red Mountain Resort | 01.2024 - Current
Opened largest resort in Utah while ensuring operational continuity at older resort.
Formulated SOPs and guidelines for both properties.
Formulated SOP’s and guidelines for both properties.
Corrected numerous compliance issues regarding OSHA, ADA at Black desert Resort.
Managed both properties during the change of management companies, built a lock system database, and re-numbered guestrooms.
Senior Director of Engineering
5 Years
Hyatt Regency Portland at the Oregon Convention Center | 01.2019 - 01.2024
Opened largest hotel in Oregon, enhancing regional hospitality options.
Oversaw all OSHA, health, and life safety compliance in the hotel.
Achieved ownership savings: $100,000.00 in warranty repairs in 2020.
Responsible for performing regional Engineering calls with other Hotel DOEs.
Oversaw operational reviews for 5 Pacific Northwest Hyatt Hotels to maintain compliance with brand standards.
Conducted regional engineering calls with other hotel DOEs.
Senior Director of Engineering
4 Years
Hyatt Regency San Francisco Airport | 01.2015 - 01.2019
Completed largest hotel renovation in history, enhancing guest experience and property value in 2018.
Rebuilt second floor kitchen, obtaining permitting and final inspection in 2 months to minimize downtime.
Extended tent structure permitting for another 10 years as temporary, structure with the city.
Oversaw operational reviews for 5 San Francisco Bay area Hyatt Hotels, ensuring compliance with brand standards and enhancing operational integrity.
Director of Engineering
2 Years
Hyatt Fisherman’s Wharf | 01.2013 - 01.2015
Completed largest renovation in hotel history, enhancing guest experience and property value.
Reinstalled a new lobby elevator shaft when the old one collapsed due to saltwater erosion.
Re-installed a new lobby elevator shaft when the old one collapsed due to saltwater erosion.
Ensured all OSHA, health, and life safety compliance in the hotel.
Facilitated successful franchise transition for hotel to enhance brand alignment.
Director of Engineering
5 Years
Hyatt Valencia | 01.2008 - 01.2013
Operations liaison for all television and filming done at the hotel.
In charge of Life Safety and Security for hotel.
In charge of Life Safety and Security for the hotel.
Oversaw all OSHA, health, and life safety compliance in the hotel.
Worked with city to shut the main street down by the hotel for for jazz festival every Saturday during the summer.
Assisted hotel during franchise transition process.
Replaced cooling towers.
Assistant Director of Engineering
1 Year
Hyatt Regency Santa Clara | 01.2007 - 01.2008
Trained Engineering staff on Hyatt standards, ensuring smooth transition from Westin Hotel.
Renovated guestrooms to enhance guest experience.
Led safety and green teams to improve workplace standards.
Upgraded building management system to improve efficiency.
Assistant Director of Engineering
1 Year
Four Seasons Hotel Palo Alto | 01.2006 - 01.2007
Facilitates daily briefings on the day’s events in engineering for the General Manager.
Managed installation and heating of outdoor tent, doubling seating for Hotel restaurant and enhancing profitability.
Project manager for the construction of storage space for Hotel’s operations departments.
Organized training classes with Palo Alto Fire Department to enhance communication and response times between Hotel staff and Fire Department.
Coordinated first Christmas tree lighting ceremony for Mayor of Palo Alto, featuring snow making machines, horse drawn sled, and re-lighting entire front drive.
Skills
Staff training
Facilities management
Renovation management
Corporate comms
Infrastructure oversight
Preventive strategies
Preventive upkeep
Safety compliance
Preventive strategies coordination
Guest relations
Contract management
Construction oversight
Access control
Infrastructure projects
Accomplishments
Achieved LEED Gold award for hotel in 2018. According to the USGBC, it would make it the largest existing Hotel in California to achieve a gold status.
Instrumental in completing a 72-million-dollar renovation, while hotel remained open in 2016.
Awarded Department of the year for 2014, 2015, 2017, 2019, 2022, 2023.
Increased Engineering associate satisfaction scores from lowest 20 percentile in all of Hyatt nationally, to the top 3 in all of Hyatt nationally in 2013.
Opened the largest Hotel in Oregon in 2019.
Ranked top 3 highest working order scores in YTD nationally for the Regency brand the last 4 years, and in 2023 ranked #1.
Certification
Professional Military, Various courses
City College of Chicago, Various courses
College of San Mateo, Various Courses, Dean’s list
FAA Airframe and Power plant License
Languages
German
Professional Working
Timeline
Complex Director of Engineering
Black Desert Resort and Red Mountain Resort
01.2024 - CurrentRead More
Senior Director of Engineering
Hyatt Regency Portland at the Oregon Convention Center