Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Charles Carter

Fayetteville,NY

Summary

Results-driven Shift Supervisor with a strong background in customer service and cash handling. Proven ability to enhance workflow and resolve conflicts efficiently, contributing to a seamless operational environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Kinney Drugs
East Syracuse, New York
10.2014 - Current
  • Managed inventory levels, coordinating restocking efforts efficiently.
  • Monitored cash handling procedures for accuracy and security.
  • Addressed customer inquiries and resolved conflicts promptly.

Night Auditor

Fairfield By Marriott
East Syracuse, New York
01.2006 - 05.2014
  • Conducted end-of-day reporting to reconcile daily revenue and expenses.
  • Managed nightly financial transactions and ensured accuracy of guest accounts.
  • Processed guest check-ins and check-outs during overnight shifts efficiently.

Assistant Manager

KB Toys
Syracuse, New York
09.2007 - 07.2012
  • Trained new staff on customer service best practices and company policies.
  • Supervised daily store operations and ensured smooth workflow among team members.
  • Assisted in visual merchandising to enhance product presentation and drive sales.
  • Coordinated promotional events to attract customers and boost store visibility.

Production Assistant

CBS News
New York, New York
10.2001 - 04.2005
  • Managed production schedules, aligning resources with show requirements.
  • Developed engaging content for programs based on audience preferences.
  • Coordinated live radio broadcasts, ensuring seamless operation and timing.

Houseman Supervisor

Courtyard by Marriott
East Syracuse, New York
05.1998 - 10.2001
  • Maintained cleanliness and organization of lobby and bellhop areas.
  • Assisted guests with luggage and provided room orientation upon arrival.
  • Coordinated with front desk to ensure timely delivery of guest requests.

Education

Associate of Science - Radio And Television Broadcasting

Onondaga Community College
Syracuse, NY
06-1990

High School Diploma -

Cazenovia High School
Cazenovia, NY
06-1988

Skills

  • Customer service
  • Cash handling
  • Problem solving
  • Adaptability
  • Effective communication
  • Training and mentoring

Certification

  • Blue Ribbon for orienteering.

Affiliations

Outdoors. Bike riding. Hiking. Rappelling. Spelunking.

Timeline

Shift Supervisor

Kinney Drugs
10.2014 - Current

Assistant Manager

KB Toys
09.2007 - 07.2012

Night Auditor

Fairfield By Marriott
01.2006 - 05.2014

Production Assistant

CBS News
10.2001 - 04.2005

Houseman Supervisor

Courtyard by Marriott
05.1998 - 10.2001

Associate of Science - Radio And Television Broadcasting

Onondaga Community College

High School Diploma -

Cazenovia High School

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