Charles Cox
North Terrace
Summary
Experienced and adaptable with a diverse skill set. My background includes experience in , logistics, landscaping, maintenance, Front of House and Back of House restaurant/bar, and extensive Martial Arts fighting with GFC Okinawa. My long-term career goal is to excel in the service industry to manage or own my own bars in Augusta, GA. Additionally, I possess critical thinking, crisis intervention, and conflict resolution skills, along with proficiency in surveillance. My accomplishments include effectively managing complex situations and controlling crowds during various protests with zero injuries or property damage. My ability to learn quickly, cooperate, and communicate effectively are assets that I bring to any role.
Overview
10
10
years of professional experience
Work History
Bartender/Security/Cook/Manager
Gators Bar/Grill
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift and reconciling with other bars under the same owner who needed help.
- Performed opening and closing duties, arranging sales reports, preparing cash drawers, and taking inventory.
- Effectively communicated in a non-native language to patrons to ensure everyone experienced a safe, fun, and homely environment.
- Ensured a safe environment for women by establishing policies, procedures, and training to identify a person in crisis or who needed separation from another patron.
Sergeant
United States Marine Corps, Department of Defence
04.2018 - Current
- I am currently a Sergeant in the Marine Corps where my primary job is Optics Technician. My duties for such include managing a large maintenance team to ensure every thermal, night vision, or missile system that needs repair within 3D Marine Division have appropriate corrective maintenance procedures applied. I am also a maintenance instructor where i travel to all bases from Japan, Hawaii, and Okinawa teaching and mentoring young maintainers in order to ensure proper and safe maintenance procedures.
Security Officer
OneShield Security Services
02.2020 - 07.2022
- Worked as a security officer at OneShield, Security Services, where my primary responsibility was to maintain a safe and secure environment. I utilized my critical thinking skills and excellent communication abilities to handle various security situations effectively. Collaborated with team members to implement and enforce security protocols and procedures, ensuring the safety of the premises and the people within, most notably during the Summer of Love protests in 2020 in San Diego and Los Angeles.
Server, Bar Back
The Pizza Joint
05.2017 - 09.2018
- At The Pizza Joint, I worked as a server and bar back, where I effectively managed customer orders and assisted with bar operations which included 55 beers on tap and 20 different options of wine. I consistently provided attentive service, utilized my critical thinking skills to handle various customer requests, and worked collaboratively with the team to ensure smooth operations during busy periods, especially during the Masters Tournament.
Concrete Designer
Landscape Concrete Curbing
01.2018 - 04.2018
- At Landscape Concrete Curbing, I primarily served as designer of concrete. In which I created designs for fresh curbing to best compliment the property or surrounding foliage. I meticulously mixed, colored, etched, poured, and pressed various types of concrete curbing for flower beds, edging, and street curbs which required very specific measurements of each additive.
Host, To Go, Server, QA
Chilis Bar & Grill
11.2015 - 06.2017
- During my time at Chilis Bar & Grill, I served in various roles including host, to-go specialist, server, and quality assurance. I provided excellent customer service, managed multiple responsibilities, and worked effectively as part of a team to ensure a positive dining experience for guests. I utilized my excellent communication skills and management abilities to coordinate with team members and deliver exceptional service.
Education
Diploma -
Greenbrier High School
05.2017
Skills
- Security Operations Skillful
- Crisis Intervention Expert
- Critical Thinking Experienced
- Conflict Resolution Skillful
- Communication Abilities Expert
- Hospitality Skillful
Timeline
Bartender/Security/Cook/Manager
Gators Bar/Grill
04.2024 - Current
Security Officer
OneShield Security Services
02.2020 - 07.2022
Sergeant
United States Marine Corps, Department of Defence
04.2018 - Current
Concrete Designer
Landscape Concrete Curbing
01.2018 - 04.2018
Server, Bar Back
The Pizza Joint
05.2017 - 09.2018
Host, To Go, Server, QA
Chilis Bar & Grill
11.2015 - 06.2017
Diploma -
Greenbrier High School
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