Charles Croghan
Ridgefield,WA
Summary
A leader with a proven track record at CVS Pharmacy Corp, excelling in team leadership and performance management. Skilled in decision-making and documentation, I successfully implemented policies that enhanced staff development and improved shift scheduling. Committed to fostering a collaborative environment that drives goal achievement and enhances communication.
Overview
35
35
years of professional experience
Work History
Delivery Driver Supervisor
Omnicare / CVS Pharmacy
08.1999 - Current
- Supervised daily delivery operations, ensuring timely and accurate service for clients.
- Implemented route optimization strategies, improving efficiency in delivery schedules.
- Monitored vehicle maintenance and compliance with safety regulations to enhance fleet reliability.
- Resolved customer inquiries and issues promptly, enhancing overall service satisfaction levels.
- Conducted performance evaluations of delivery personnel, fostering professional development opportunities.
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Conducted regular performance evaluations for drivers, identifying areas for improvement or additional training as needed.
- Assisted in the recruitment of new drivers by conducting interviews and evaluating driving skills.
- Maintained accurate records of vehicle maintenance logs, driver schedules, and delivery documentation.
- Managed dispatching to insure routes and stats were released in a timely manner.
Delivery Supervisor
Ipac Pharmacy
06.1991 - 08.1999
- Supervised daily delivery operations to ensure timely and accurate product distribution.
- Coordinated logistics to optimize delivery routes and reduce operational delays.
- Trained and mentored staff on best practices for efficient delivery processes.
- Implemented safety protocols to maintain compliance with regulatory standards.
Education
High School Diploma -
Gresham Union High School
Gresham, OR05-1989
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Documentation and reporting
- Performance management
- Staff development
- Shift scheduling
- Policy implementation
- Performance evaluations
- Staff management
Timeline
Delivery Driver Supervisor
Omnicare / CVS Pharmacy
08.1999 - Current
Delivery Supervisor
Ipac Pharmacy
06.1991 - 08.1999
High School Diploma -
Gresham Union High School