Allan Rocha
Allen
Summary
Dependable Driver/Truck Driver with 7 years of experience safely and efficiently driving large vehicles long distances for extended hours to deliver cargo. Reliably drives, moves and offloads merchandise to serve customers and develop sales. Holds valid Class C drivers license and enhances organization reputation by obeying DOT regulations and maintaining truck operating efficiency.
Experienced with supervising delivery teams and optimizing route efficiency. Utilizes effective communication and leadership skills to ensure timely and accurate deliveries. Track record of enhancing team performance and customer satisfaction through strategic management and problem-solving.
Results-driven logistics professional with proven track record in managing delivery teams and streamlining distribution processes. Known for high standard of professionalism and focus on achieving operational excellence. Possesses strong organizational and communication skills, with reputation for adaptability and reliability.
Overview
6
6
years of professional experience
Work History
Delivery Driver Supervisor
CVS Pharmacy Health
12.2023 - 01.2025
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Developed strong relationships with key clients by ensuring consistent quality of service in deliveries.
- Delivered packages to customer doorsteps and business offices.
- Managed inventory control processes to prevent product shortages or backorders during peak seasons.
- Conducted regular performance evaluations for drivers, identifying areas for improvement or additional training as needed.
- Implemented vehicle inspection procedures to maintain a safe fleet of delivery vehicles at all times.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Enhanced customer satisfaction by promptly addressing concerns and providing appropriate solutions.
- Collaborated with sales representatives to ensure delivery priorities aligned with client expectations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked closely with personnel, customers, and contractors to resolve problems.
Truck Driver/Chauffeur
JC Integrity Solutions
06.2019 - 11.2023
- Loaded and unloaded truck with pallet jack or by hand.
- Customer service addressing their needs with effort
- Checked for accuracy of delivery paperwork, ensuring all items were accounted for.
- Responsible for pre-trip inspections to ensure safety and compliance with DOT regulations.
- Ensured the safe transport of goods from one place to another using box truck.
- Followed established routes and time schedules for deliveries according to customer requirements.
- Provided excellent customer service while delivering products safely and efficiently.
- Presented order bills and collected payments for deliveries.
- Maintained vehicle cleanliness and performed routine inspections to ensure optimal performance.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Managing finances - Making and Receiving payments
- Making regular repairs when needed
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
Education
Bachelor of Business Administration - Business Administration
Faculdade Sao Miguel
03.2017
Skills
- Route Navigation
- Commercial Delivery
- Vehicle Maintenance
- Cargo Tie-Down
- Safety Procedures
- Tailgate Lift Operation
- Inventory Management
- Delivery Documentation
- Order Fulfillment
- Shipment Verification
- Payment Collection
- Mail Handling
- Project Management
- Administrative Support
- Staff Management
- Salesforce Management
- Supply Inventory
- Office Administration
- Microsoft Office Expert
- Vehicle maintenance
- Fleet management
- Conflict resolution techniques
- Budget management experience
- Team building aptitude
- Strong leadership
- Route planning expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Education and Training
other,Brazil
Timeline
Delivery Driver Supervisor
CVS Pharmacy Health
12.2023 - 01.2025
Truck Driver/Chauffeur
JC Integrity Solutions
06.2019 - 11.2023
Bachelor of Business Administration - Business Administration
Faculdade Sao Miguel
Similar Profiles
Shelby BrownShelby Brown
Pharmacy Manager at CVS Pharmacy HealthPharmacy Manager at CVS Pharmacy Health
Ermithe LouidorErmithe Louidor
Pharmacy Technician at CVS Pharmacy HealthPharmacy Technician at CVS Pharmacy Health
CADOLENA HARRYDATHCADOLENA HARRYDATH
Shift Manager at CVS Pharmacy HealthShift Manager at CVS Pharmacy Health