Charles Darrin
Sanborn,NY
Summary
Driven Merchandising Manager 9 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine sell through needs.
Overview
14
14
years of professional experience
Work History
Merchandising Manager
American Eagle Outfitters, Inc
03.2022 - Current
- Served as Temporary Duty (TDY) Store Manager.
- Led Team meeting with other management staff.
- Oversaw monthly, quarterly, and yearly metrics to drive results.
- Responsible for onboarding new hires in all aspects including paperwork and training
- Established a culture of excellence within the merchandising team through coaching, mentoring, and goal setting.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Present store data including financials, supplies, employee effectiveness to district manager upon request
- Interacted with customers to obtain feedback and drive satisfaction.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Developed and implemented successful strategies to increase sales and profits.
Department Manager
H&M Hennes & Mauritz
10.2019 - 03.2022
- Overlooked the Men's and Kid's departments.
- Analyzed Profit and Loss report and adjust based upon it.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Communicated with managers of other departments to maintain transparency.
Assistant Manager
American Eagle Outfitters, Inc
03.2016 - 08.2021
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Deb Shops
10.2015 - 02.2016
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Admissions Receptionist
Medaille College
08.2010 - 05.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Acted as first point of contact and set appointments for prospective clients.
Education
Bachelor of Science - Veterinary Technology
Medaille College
Buffalo, NY05.2014
High School Diploma -
Prattsburgh Central School
Prattsburgh06.2010
Skills
- Personnel Scheduling
- Budgeting
- Staff Supervision
- Merchandise Planning
- Inventory Audits
- Rewards Programs
- Manager Coaching and Training
- Consumer Trends
- Asset Protection
- Team Meetings
- Promotional Planning
- Standard Operating Procedures Proficient
Timeline
Merchandising Manager
American Eagle Outfitters, Inc
03.2022 - Current
Department Manager
H&M Hennes & Mauritz
10.2019 - 03.2022
Assistant Manager
American Eagle Outfitters, Inc
03.2016 - 08.2021
Assistant Manager
Deb Shops
10.2015 - 02.2016
Admissions Receptionist
Medaille College
08.2010 - 05.2013
Bachelor of Science - Veterinary Technology
Medaille College
High School Diploma -
Prattsburgh Central School
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