Driven Merchandising Manager 9 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine sell through needs.
Overview
14
14
years of professional experience
Work History
Merchandising Manager
American Eagle Outfitters, Inc
03.2022 - Current
Served as Temporary Duty (TDY) Store Manager.
Led Team meeting with other management staff.
Oversaw monthly, quarterly, and yearly metrics to drive results.
Responsible for onboarding new hires in all aspects including paperwork and training
Established a culture of excellence within the merchandising team through coaching, mentoring, and goal setting.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Present store data including financials, supplies, employee effectiveness to district manager upon request
Interacted with customers to obtain feedback and drive satisfaction.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Developed and implemented successful strategies to increase sales and profits.
Department Manager
H&M Hennes & Mauritz
10.2019 - 03.2022
Overlooked the Men's and Kid's departments.
Analyzed Profit and Loss report and adjust based upon it.
Leveraged data and analytics to make informed decisions and drive business improvements.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Created and enforced department policies, procedures and standards to establish productivity and quality.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Communicated with managers of other departments to maintain transparency.
Assistant Manager
American Eagle Outfitters, Inc
03.2016 - 08.2021
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Deb Shops
10.2015 - 02.2016
Assisted in organizing and overseeing assignments to drive operational excellence.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Admissions Receptionist
Medaille College
08.2010 - 05.2013
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Acted as first point of contact and set appointments for prospective clients.
Education
Bachelor of Science - Veterinary Technology
Medaille College
Buffalo, NY
05.2014
High School Diploma -
Prattsburgh Central School
Prattsburgh
06.2010
Skills
Personnel Scheduling
Budgeting
Staff Supervision
Merchandise Planning
Inventory Audits
Rewards Programs
Manager Coaching and Training
Consumer Trends
Asset Protection
Team Meetings
Promotional Planning
Standard Operating Procedures Proficient
Timeline
Merchandising Manager
American Eagle Outfitters, Inc
03.2022 - Current
Department Manager
H&M Hennes & Mauritz
10.2019 - 03.2022
Assistant Manager
American Eagle Outfitters, Inc
03.2016 - 08.2021
Assistant Manager
Deb Shops
10.2015 - 02.2016
Admissions Receptionist
Medaille College
08.2010 - 05.2013
Bachelor of Science - Veterinary Technology
Medaille College
High School Diploma -
Prattsburgh Central School
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