Open To Work
Charles Delph
Bristol,TN
Summary
Dynamic and reliable professional with a proven track record at Amazon Flex, excelling in efficient package delivery and customer satisfaction. Demonstrated active listening and safe driving practices while training new drivers. Committed to continuous improvement and operational excellence, consistently enhancing team performance and service quality.
Overview
22
22
years of professional experience
Work History
Amazon Flex Driver
Amazon Flex
03.2020 - Current
- Delivered packages efficiently while adhering to Amazon's safety and operational standards.
- Navigated routes using GPS technology to optimize delivery times and customer satisfaction.
- Maintained accurate records of deliveries and addressed customer inquiries promptly.
- Trained new drivers on best practices for package handling and route management.
Driver
DoorDash
08.2019 - Current
- Delivered food orders promptly, ensuring customer satisfaction through efficient navigation and time management.
- Maintained vehicle cleanliness and functionality, conducting regular inspections to ensure safety standards.
- Adapted to changing delivery routes, enhancing efficiency during peak hours and high-demand periods.
- Collaborated with team members to optimize delivery processes, reducing delays and improving overall service quality.
Operations Manager
Above And Beyond Home Improvement's
11.2013 - 04.2019
- Oversaw daily operations, ensuring efficiency in project execution and resource allocation.
- Implemented process improvements, enhancing workflow and reducing turnaround times for home improvement projects.
- Collaborated with cross-functional teams to streamline communication and project management efforts.
- Developed training programs for staff, elevating team performance and operational knowledge across departments.
Kitchen Manager
Ryan's Steakhouse
02.2010 - 10.2013
- Oversaw kitchen operations, ensuring compliance with food safety standards and regulations.
- Trained and mentored cooks and kitchen staff, enhancing team performance and efficiency.
- Developed menus in collaboration with corporate, incorporating seasonal ingredients and customer preferences.
- Managed inventory levels, reducing waste through effective ordering and storage practices.
- Only left this location because my crew and I went into work one morning as we did every morning and learned that we were the beginning of all of the Ryans locations being shut down unfortunately.
Lead Line Cook
Ryan's Steakhouse
01.2008 - 02.2010
- Supervised kitchen staff to ensure high-quality food preparation and presentation.
- Developed and implemented efficient cooking procedures to enhance workflow.
- Trained new cooks on menu items, safety standards, and cooking techniques.
- Coordinated with front-of-house staff to manage timely meal service for guests.
-
Dishwasher/Bar Runner
Ryan's Steakhouse
05.2004 - 02.2010
- Operated dishwashing equipment to ensure cleanliness and hygiene standards.
- Maintained organized work area to enhance efficiency during peak hours.
- Collaborated with kitchen staff to streamline workflow and minimize delays.
- Trained new team members on proper cleaning techniques and safety protocols.
- I was trained on the Bar runner position on slower days with plans to grow with the company.
- Finally moved out of the dish pit to full time bar runner and began to train in the kitchen on slow days with plans to continue to grow in the company.
Education
High School Diploma -
Manassas Park
Manassas, VA05-1998
Skills
- Active listening abilities
- Safe driving practices
- Consistent reliability
- Resilient determination
- Reliability and punctuality
- Strong communication skills
- Patience and perseverance
- Adaptable scheduling
- Professionalism and courtesy
- Problem-solving capacity
- Customer service
- Friendly and outgoing
- Time management
- Attention to detail
Reasons for changes including moving to VA and then moving back to TN
When Ryan's closed I decided to move to Va to start working with my father in his business and a year after he was diagnosed with stage 4 Neuroendocrine carcinoma. So originally I was going to keep the business going and helping dad with his treatment as well. But unfortunatly this started going down hill very quickly. We did end up having to just sell the company so we could all focus on dad and his needs. We did loose dad in september of 2020. I did stay to help my step mom with things after my father passed nuy my momma(birth mother) Started having health problems about 6 months or so after dad passed and thats what brought me back to bristol TN. Her health declined fast as well so instead of a 9-5 I just started working for both Amazon Flex and Door Dash because I could make decent money and also work when I was able to. momma passed Oct 2025 so now im ready to get back into the work force fulltime. I am still working for Flex and DoorDash as well until I find something concrete!
Work Preference
Work Type
Full TimeLocation Preference
RemoteTimeline
Amazon Flex Driver
Amazon Flex
03.2020 - Current
Driver
DoorDash
08.2019 - Current
Operations Manager
Above And Beyond Home Improvement's
11.2013 - 04.2019
Kitchen Manager
Ryan's Steakhouse
02.2010 - 10.2013
Lead Line Cook
Ryan's Steakhouse
01.2008 - 02.2010
Dishwasher/Bar Runner
Ryan's Steakhouse
05.2004 - 02.2010
High School Diploma -
Manassas Park