Summary
Overview
Work History
Education
Skills
Timeline
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Charles DeSanto

Montoursville,PA

Summary

Experienced with course maintenance and customer service. Utilizes skills to ensure well-kept and enjoyable golfing environment. Knowledge of safety protocols and efficient task management.

Overview

37
37
years of professional experience

Work History

Golf Course Attendant

White Deer Run Golf Club
03.2017 - 10.2024
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Kept golf course equipment stored properly and reported maintenance needs.

Owner/Operator

DeSanto Sub's
03.1988 - 11.2016
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Education

High School Diploma -

Montoursville Area High School
Montoursville
06-1966

Skills

  • Customer service skills, maintaining positive work environment, dependability and punctuality are some of my top personal qualities

Timeline

Golf Course Attendant

White Deer Run Golf Club
03.2017 - 10.2024

Owner/Operator

DeSanto Sub's
03.1988 - 11.2016

High School Diploma -

Montoursville Area High School

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Charles DeSanto