Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charles De Souza

Taunton,MA

Summary

Proven sales expert with a track record of exceeding sales quotas at McGovern Honda through strategic sales management and exceptional customer care. Skilled in negotiation and adept at creating meaningful customer relationships, demonstrated by resolving complaints with professionalism.

Overview

2
2
years of professional experience

Work History

Salesperson

Mcgovern Honda
Everett, MA
10.2023 - Current
  • Developed and implemented strategies to meet sales quotas.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.
  • Educated customers about products and services offered by the company.

Bartender

Cafe Belo
Framingham, MA
02.2023 - 06.2024
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Education

High School Diploma -

Manoel Byrro - Governador Valadares
Minas Gerais, Brazil
12-2016

Skills

  • Sales management
  • Negotiation
  • Customer care
  • Customer service
  • Deal negotiation
  • Product description

Languages

English
Professional
Portuguese
Native/ Bilingual

Timeline

Salesperson

Mcgovern Honda
10.2023 - Current

Bartender

Cafe Belo
02.2023 - 06.2024

High School Diploma -

Manoel Byrro - Governador Valadares

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Charles De Souza