I am a motivated Cybersecurity and Information Technology student with strong skills in networking, customer service, Help Desk Support, Windows systems, vulnerability assessment, and incident response. Seeking an internship/Job opportunity to apply classroom knowledge in a real-world setting. Developed strong troubleshooting and customer service skills in a fast-paced IT support environment. Adept at resolving technical issues and providing clear guidance to users. Seeking to transition into new field where these skills can contribute to team success and user satisfaction.
Friendly and proactive individual with strong problem solving abilities and passion for technology. Knowledgeable in basic networking concepts and familiar with troubleshooting software and hardware issues. Committed to delivering solutions that enhance user productivity and operational efficiency.