Kathleen Burns
Springvale,ME
Overview
23
23
years of professional experience
Work History
Residential Counselor/DSP/CRMA
Residential Resources
Westbrook, ME, USA
10.2016 - Current
Companion/Caregiver
Just Friends, Inc.
Yarmouth, ME, USA
09.2001 - 08.2015
Sales Representative
Mountain Rugs
Parsonsfield, ME, USA
06.2007 - 01.2011
- At antique shows
Companion/Caregiver
Home Health Care (Self-Employed)
07.2004 - 01.2011
- Various clients
Education
Bachelor of Applied Science -
University of Maine
Augusta, ME05.2020
Medical Coding ICD-10-CM -
Gorham Adult Education
Gorham, ME10.2015
A.A.S - Health Information Technology
Fisher College
Boston, MA12.2011
Medical Coding Certificate -
Fisher College
Boston, MA05.2009
Skills
- Customer Service
- Resolving Customer Complaints
- Calmness Under Stress
- Health Care Support
- Vital Signs Monitoring
- Medication Administration
- Nutrition Knowledge
- Detail-oriented
- Strong Communication Skills
Relevant Experience
Four years experience working with customers in a fast-paced environment, Ability to address customer needs quickly, Skilled at resolving customer complaints, Ability to remain calm and helpful in a stressful environment, Volunteer work in the billing/accounting department at Southern Maine Medical Center, Several years experience supporting the emotional and physical well-being of clients (taking vital signs, administering medication, awareness of signs and symptoms of illness), Knowledge of nutrition, Detail-oriented, Strong communication skills; writing and verbal
Timeline
Residential Counselor/DSP/CRMA
Residential Resources
10.2016 - Current
Sales Representative
Mountain Rugs
06.2007 - 01.2011
Companion/Caregiver
Home Health Care (Self-Employed)
07.2004 - 01.2011
Companion/Caregiver
Just Friends, Inc.
09.2001 - 08.2015
Bachelor of Applied Science -
University of Maine
Medical Coding ICD-10-CM -
Gorham Adult Education
A.A.S - Health Information Technology
Fisher College
Medical Coding Certificate -
Fisher College