Charles Duncan III
Vienna,WV
Summary
Dynamic professional with a proven track record at Sam’s Club, excelling in customer service and attention to detail. Achieved high satisfaction ratings by efficiently fulfilling orders and enhancing customer experiences. Skilled in planning and organization, with hands-on expertise in grounds maintenance as a Lawn Care Technician, ensuring tailored solutions for clients. I am hard working and dependable. Willing to learn.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sam’s Club
Vienna, WV
12.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Lawn Care Technician
Self Employed Writer
Vienna, WV
05.2021 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
Certificate - Welding
Washington County Trade School
Marietta, OH09.2024
Diploma
Parkersburg High School
Parkersburg, WV05.2023
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Personal Shopper
Sam’s Club
12.2024 - Current
Lawn Care Technician
Self Employed Writer
05.2021 - Current
Certificate - Welding
Washington County Trade School
Diploma
Parkersburg High School