CHARLES FILLINGIM

Worked on remodeling projects throughout the Plant. Order Materials and Supplies

• Managed day-to-day shipping and receiving
• Unloaded cargo from truck with hand trucks and pallet jacks
• Contacted customers prior to delivery to confirm and coordinate delivery times.

• Maintained positive attitude and diplomacy when dealing with customers and other team members
• Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience
• Cross-sold additional products to customers depending upon their merchandise.

• Offered exceptional customer service to differentiate and promote the company brand
• Worked as a team member to provide the highest level of service to customers
• Completed floor replenishment to guarantee size availability and promote customer satisfaction
• Opened and closed the store, which included counting cash drawers.

• Carefully followed the written and verbal instructions in regards to each day's duties and assignments
• Completed all repairs and maintenance work to company standards
• Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.