Charles Flohr
Phoenix,AZ
Summary
Reliable and motivated retail professional with over 3 years of experience in grocery and food service environments. Proven ability to lead teams, deliver excellent customer service, and manage high-volume tasks efficiently. Skilled in stock organization, customer problem resolution, and maintaining store standards. Holds a valid Food Handler's Permit. Seeking to bring strong work ethic and retail expertise to a dynamic team at Costco.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Julio Too's
2024.01 - Current
- - Provide prompt and accurate service in a high-volume dining environment.
- - Manage to-go orders, run food, and ensure cleanliness and customer satisfaction.
- - Handle customer concerns with professionalism and poise.
Overnight Lead
Safeway Albertsons
2023.09 - 2024.01
- - Led overnight grocery stock team to complete freight unloading and stocking on schedule.
- - Maintained organization in dry storage, coolers, and freezers.
- - Secured store access and upheld safety protocols during off-hours.
Grocery Day Stocker
Safeway Albertsons
2023.05 - 2023.09
- - Restocked shelves and assisted with building product displays.
- - Maintained neat aisles and ensured inventory was rotated and faced correctly.
Produce Clerk
Safeway Albertsons
2022.10 - 2023.04
- - Stocked and rotated fresh produce while maintaining cleanliness in coolers and sales floor.
- - Ensured proper food safety and hygiene practices in handling produce.
Customer Service Representative
Safeway Albertsons
2021.11 - 2022.10
- - Handled cash management, safe counts, and point-of-sale reconciliation.
- - Assisted with returns, tobacco and lottery sales, and led front-end team when management was off-site.
- - Provided solutions for customer concerns in a professional and timely manner.
Courtesy Clerk
Safeway Albertsons
2021.04 - 2021.10
- - Bagged groceries, maintained restroom cleanliness, retrieved carts, and assisted customers throughout the store.
- - Supported store operations and upheld Safeway's customer service standards.
Education
High School Diploma - undefined
La Joya Community High School
Avondale, AZ01.2023
Skills
- - Excellent customer service & communication
- - Team leadership & training
- - Cash handling & register operations
- - Stocking, facing, and product rotation
- - Problem-solving in fast-paced environments
- - Food safety and cleanliness compliance
- - Ability to work independently or in teams
- - Time management and multitasking
Certification
- Valid Arizona Food Handler's Permit
LANGUAGES
- English
Timeline
Server
Julio Too's
2024.01 - Current
Overnight Lead
Safeway Albertsons
2023.09 - 2024.01
Grocery Day Stocker
Safeway Albertsons
2023.05 - 2023.09
Produce Clerk
Safeway Albertsons
2022.10 - 2023.04
Customer Service Representative
Safeway Albertsons
2021.11 - 2022.10
Courtesy Clerk
Safeway Albertsons
2021.04 - 2021.10
High School Diploma - undefined
La Joya Community High School