CHARLES GREEN II
Dallas,TX
Summary
Dedicated operations professional aiming to secure a Supervisor role where I can apply proven leadership, problem-solving, and process improvement skills to enhance team performance and contribute to organizational success
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
Work History
Special Ops Supervisor
FedEx
Dallas, TX
- PEAK All Star award winner 10 times
- Managed the scheduling process for package handlers, assigning tasks based on individual strengths and weaknesses.
- Supervised daily operations and ensured compliance with safety protocols.
- Operate powered industrial trucks and walkie stackers with precision and adherence to safety standards
- Loaded and unloaded packages efficiently to maintain workflow.
- Scanned packages using handheld devices for tracking accuracy.
- Followed safety protocols to ensure a secure working environment.
- Organized packages by size and destination for timely delivery.
- Collaborated with team members to streamline sorting processes.
- Assisted in training new employees on package handling procedures.
- Supervised daily package sorting and distribution operations.
- Trained new team members on safety and operational procedures.
- Ensured compliance with safety regulations and company policies.
- Implemented process improvements to enhance package handling efficiency.
- Directly supervised up to 10 package handlers at any given time, providing feedback as needed on their performance.
- Developed strategies for improving the overall efficiency of package handling activities.
- Maintained accurate records of employee attendance
- Supervised daily operations to ensure smooth package processing and delivery.
Package Handler Trainer
Fed Ex Ground
Dallas, TX
02.2023 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Oversaw daily training sessions to ensure consistent knowledge transfer among staff.
- Developed instructional materials for effective training of package handling techniques.
- Assisted in creating a positive learning environment for new employees.
- Monitored trainees' progress and provided constructive feedback for improvement.
- Implemented best practices for efficient package sorting and loading procedures.
- Coordinated with management to address training needs and enhance performance standards.
Package Handler
FedEx
Dallas, Tx
07.2021 - 02.2023
- Sorted packages by size and destination for efficient processing.
- Operated conveyor belts and scanning equipment to move packages.
- Loaded and unloaded delivery trucks ensuring proper package handling.
- Maintained cleanliness and organization of the work area daily.
Warehouse Worker
Taylor Farms
Dallas, Tx
11.2017 - 11.2018
- Collaborated with team members to ensure smooth workflow and operations.
- Followed safety protocols to maintain a secure working environment.
- Used pallet jacks to move items to and from warehouse locations.
- Assembled orders according to customer requests.
- Monitored temperature and humidity levels in warehouse.
Fulfillment Associate
Amazon
01.2019 - 01.2021
- Assisted in training new team members on warehouse procedures and equipment use.
- Maintained high accuracy in order fulfillment while meeting tight deadlines.
- Collaborated with team members and supervisors to optimize workflow and productivity.
- Ensured compliance with all safety and quality standards.
Education
HVAC Certification -
Job Corps
McKinney, TX 09.2018 - 02.2020
High School Diploma -
Duncanville High School
Duncanville, TX 08.2014 - 05.2017
Skills
- Leadership
- Staff Training
- Warehouse Operations
- Logistics
- Walkie Stacker Operation
- Equipment Operation
- Safety
- Compliance
- Team Collaboration
- Mentorship
- Process Improvement
- Efficiency
- People Management
- Effective communication
- Positive reinforcement
- Time management
- Relationship building
- Positive attitude
Timeline
Package Handler Trainer
Fed Ex Ground
02.2023 - Current
Package Handler
FedEx
07.2021 - 02.2023
Fulfillment Associate
Amazon
01.2019 - 01.2021
HVAC Certification -
Job Corps
09.2018 - 02.2020
Warehouse Worker
Taylor Farms
11.2017 - 11.2018
High School Diploma -
Duncanville High School
08.2014 - 05.2017
Special Ops Supervisor
FedEx