Detail-oriented technician known for strong customer support and collaboration with service teams. Skilled in system installations and conducting quality control inspections to maintain high safety compliance and workmanship standards.
Overview
20
20
years of professional experience
Work History
Senior Technician
Audi of Las Veags
Las Vegas, NV
03.2015 - Current
Diagnosed and repaired complex vehicle electrical systems, enhancing overall performance and customer satisfaction.
Streamlined diagnostic processes through implementation of advanced automotive software tools, improving efficiency by reducing time spent on repairs.
Collaborated with service advisors to provide accurate estimates and updates to customers, ensuring transparent communication throughout repair process.
Conducted quality control inspections on completed repairs, maintaining high standards of workmanship and safety compliance.
Entry Level Technician
Findlay North Volkswagen
Las Vegas, NV
05.2014 - 03.2015
Assisted technicians in performing routine maintenance and repairs on various vehicle models.
Maintained organized workspace, ensuring compliance with safety standards and protocols.
Collaborated with team members to streamline repair processes, enhancing service efficiency.
United States Marine
United States Marine Corps
Camp Pendleton South, CA
08.2006 - 08.2012
Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
Education
Associate of Applied Science - Automotive Technologies
College of Southern Nevada
Las Vegas, NV
05-2014
Skills
Customer support
Troubleshooting skills
Electrical systems
System installations
Timeline
Senior Technician
Audi of Las Veags
03.2015 - Current
Entry Level Technician
Findlay North Volkswagen
05.2014 - 03.2015
United States Marine
United States Marine Corps
08.2006 - 08.2012
Associate of Applied Science - Automotive Technologies