CHARLES GRIMMETT
Linkedin.com/in/charles-grimmett-06172b7/
Summary
Visionary executive known for transforming complex, multi-unit operations into scalable, high-performing businesses. Proven ability to drive revenue growth, cost reduction, and operational efficiency across organizations spanning 3 countries, 250+ locations, and $500M in P&L responsibility
Overview
35
35
years of professional experience
Work History
SENIOR REGIONAL DIRECTOR OF OPERATIONS
Goodwill of Northern & Central Arizona
01.2025 - Current
- Developed and implemented a retail turnaround strategy to enhance overall store performance.
- Improved operational performance, product flow, and retail execution across multi-unit locations.
- Increased sell-through rates by improving merchandising and product visibility
- Enhanced customer experience to drive revenue growth across all locations.
- Reduced product lifecycle from 6-8 weeks to 3-4 weeks, improving inventory flow and customer frequency
- Optimized store layouts by transitioning from overcrowded merchandising
- Increased transaction volume and repeat customer visits
- Result: Improved store productivity, higher customer engagement, and increased sales velocity
VICE PRESIDENT OF OPERATIONS
Brook Valley Management
01.2020 - 01.2025
- Increased revenue from $50M to $85M within 24 months
- Delivered record-breaking monthly sales across 90% of stores
- Drove consistent comp store growth through improved product flow and execution
- Optimized processes to increase operational efficiency and margins.
- Led operational transformation across multi-unit retail organization, enhancing overall efficiency and service delivery.
- Developed strategies to enhance revenue growth and pricing models.
- Implemented structured pricing model (9-grid system), aligning pricing strategy with market dynamics.
- Standardized pricing and operational processes across locations, ensuring consistency and reliability in operations.
SENIOR DIRECTOR-OPERATIONS, SUPPLY CHAIN, LOGISTICS & LOSS PREVENTION
Savers
01.1991 - 01.2020
- Oversaw end-to-end operations across supply chain, procurement, logistics, and retail performance, driving operational excellence for large-scale, multi-national organization.
- Led supply chain transformation initiatives to enhance efficiency and reduce costs.
- Reduced COGS by 30%, delivering $9M+ in savings
- Renegotiated contracts across 80+ partners globally
- Implemented procurement strategies, expanding channel offerings and supporting business growth with diverse sourcing options.
- Built procurement model, increasing channel offerings from 1 to 7, enhancing supply chain flexibility and responsiveness.
- Scaled product volume from 20M → 280M+ lbs
- Revenue Optimization
- Generated $3M+ additional revenue through salvage diversification
- Logistics & Transportation Efficiency
- Implemented TMS and routing optimization
- Reduced transportation costs by 15%
- Enterprise Scaling & Infrastructure Development
- Supported expansion from 48 → 260+ store locations
- Established operational infrastructure for multi-country growth
- Loss Prevention & Risk Management Innovation
- Built industry-first Loss Prevention program adopted across the thrift sector
- Result: Scalable infrastructure, improved margins, and accelerated global growth
Education
Six Sigma, Lean, Black Belt
Villanova University
Creative Leadership for Executives
Loss Prevention Certification
LP Foundation
Skills
- Multi-Unit Operations Leadership
- Supply Chain & Logistics Optimization
- P&L Management
- Turnarounds & Performance Improvement
- KPI Development & Execution
- Talent Development & Succession Planning
- Process Engineering & SOP Implementation
- Change Management & Organizational Alignment
Leadership And Operational Expertise
- Multi-Unit Operations Leadership
- Supply Chain & Logistics Optimization
- P&L Management (Up to $500M)
- Turnarounds & Performance Improvement
- KPI Development & Execution
- Talent Development & Succession Planning
- Process Engineering & SOP Implementation
- Change Management & Organizational Alignment
Executive Impact
- Drove 40% revenue growth ($50M → $85M) within 24 months
- Reduced COGS by 30%, contributing $9M+ bottom-line impact
- Generated $3M+ incremental revenue without increasing volume
- Reduced transportation costs by 15%
- Scaled operations across 250+ locations and 3 countries
Personal Information
- Willing To Relocate
- Title: VP of Retail Operations
Timeline
SENIOR REGIONAL DIRECTOR OF OPERATIONS
Goodwill of Northern & Central Arizona
01.2025 - Current
VICE PRESIDENT OF OPERATIONS
Brook Valley Management
01.2020 - 01.2025
SENIOR DIRECTOR-OPERATIONS, SUPPLY CHAIN, LOGISTICS & LOSS PREVENTION
Savers
01.1991 - 01.2020
Six Sigma, Lean, Black Belt
Villanova University
Creative Leadership for Executives
Loss Prevention Certification
LP Foundation