Open To Work
Erin Stinnett
Denver,CO
Summary
Results-driven Retail Leader with over 10 years in multi-store operations, including 4 years as Director of Retail & Field Operations. Managed seven district managers and 60+ stores, specializing in retail sales strategy and field leadership development. Drove growth through strategic planning and hands-on coaching, enhancing customer experience and fostering team engagement.
Overview
18
18
years of professional experience
Work History
Director, Retail & Field Operations
Lolli & Pops
Denver, CO
11.2021 - Current
- Drove top-line sales growth through effective field leadership and exceptional merchandising practices.
- Directed retail operations across multiple regions, supporting seven district managers and over 60 stores.
- Conducted store visits to evaluate performance, coaching district managers on KPI analysis and action plan implementation.
- Oversaw new store openings, remodels, and local marketing events to ensure operational readiness.
- Championed a relationship-driven leadership style that balanced accountability with team development.
General Manager
Athleta
Denver, CO
11.2019 - 11.2021
- Oversaw $4M+ flagship location, leading 4 managers and 40+ associates to achieve operational goals.
- Delivered +17% sales growth through daily coaching on selling behaviors and KPI accountability (conversion, UPT, traffic).
- Improved operational efficiency and reduced shrink through disciplined inventory control and process optimization.
- Onboarded and mentored new Store Managers, enhancing district leadership capabilities and fostering talent development.
- Cultivated a culture of performance, inclusivity, and team engagement, resulting in improved team morale and collaboration.
Executive Team Lead, Human Resources
Target
Denver, CO
06.2019 - 11.2019
- Executed staffing onboarding and workforce planning, ensuring alignment with business needs at high-volume retail location.
- Collaborated with store leadership to improve operational execution and strengthen leadership effectiveness.
- Cultivated a collaborative people-first environment, promoting employee growth and engagement.
- Trained staff on company policies, procedures, and operational standards, fostering compliance and consistency.
District Education Manager
SEPHORA
10.2013 - 03.2019
- Coached Store Managers and across 11 stores in the Las Vegas/ Utah District generating $68M+ annually on sales, service, and leadership development to enhance overall performance.
- Enhanced sales KPIs and increased client engagement through targeted leadership development programs.
- Delivered in-store training and performance evaluations, creating development plans that boosted sales KPIs and increased client engagement.
- Collaborated with Merchandising and Visual teams to implement brand standards and execute promotional initiatives, ensuring consistent customer experience.
General Manager
SEPHORA
Denver, CO
05.2008 - 10.2013
- Managed two high-volume stores generating $5M-$6M annually, leading teams of 40-50 associates each.
- Received consecutive business objective awards for exceeding sales and operational targets.
- Developed future leaders, resulting in five internal promotions to store manager and educational positions.
- Improved conversion rates and overall store performance through coaching and operational discipline.
Education
Some College (No Degree) -
Eastern Florida State College
Orlando, FLSkills
- Multi-unit operations leadership
- Field and district management
- Retail sales strategy
- KPI analysis and optimization
- Budget management
- Store openings and transitions
- Merchandising standards
- Operational excellence
- Leadership development
- Talent retention
Personal Information
Title: Director, Retail & Field Operations, Senior Retail Operations Leader | 60+ Stores, 7 Districts | Growth-Focused, People-Centered Field Leadership
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$130000/yr - $200000/yrTimeline
Director, Retail & Field Operations
Lolli & Pops
11.2021 - Current
General Manager
Athleta
11.2019 - 11.2021
Executive Team Lead, Human Resources
Target
06.2019 - 11.2019
District Education Manager
SEPHORA
10.2013 - 03.2019
General Manager
SEPHORA
05.2008 - 10.2013
Some College (No Degree) -
Eastern Florida State College