Charles Hale III
Seattle,WA
Summary
Dedicated Plant Operations Manager bringing demonstrated record of success and 20+ years of experience in powder coating, aerospace liquid coatings & manufacturing environments. Focused on controlling costs, eliminating overages and enhancing efficiency using hands-on approach. Inspires and influences teams to build cohesion, enhance knowledge and increase productivity, safety and quality.
Overview
27
27
years of professional experience
Work History
Production Supervisor
NIC Global
Woodinville, Washington
07.2023 - 08.2025
- Supervised daily production operations to ensure workflow efficiency.
- Coordinated team schedules to optimize resource allocation and task completion.
- Trained new employees on safety protocols and operational procedures.
- Conducted regular inspections of equipment to maintain optimal functioning.
- Implemented process improvements to enhance productivity and reduce waste.
- Collaborated with quality control to uphold product standards and specifications.
- Managed inventory levels to ensure availability of materials for production needs.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
Plant Manager
DCI Powder Coating
Everett, WA
04.2021 - 03.2023
- Oversee and implement all safety and hygiene programs
- Manage daily operations in the plant to meet safety and customer experience satisfaction
- Set the overall culture in the plant to corporate guidelines, including continuous improvement projects
- Manage production schedules and customer service
- Run root cause analysis to improve quality and performance
- Maintain a clean and organized plant, ensuring all materials are in hand to meet the clients schedule
- Employee shift scheduling and pay check management
- Perform all HR reports/complaints
- Maintain all licenses and audits are up to date
- Inside & outside sales for both divisions
Director Of Sales and Business Development
DCI
Everett, WA
12.2020 - 04.2021
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Achieved company growth and brand development through market expansion and sales.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Oversee all quoting opportunities at both facilities
- Industry specific technology research
- Implement and expedite production dates
- Calculate a quoting system to improve cost and customer service to be more efficient based off part dimensions
General Manager
Color Tech
Mountlake Terrace, WA
11.2015 - 10.2020
- Execute and maintain all aspects of quality assurance department
- Reviewed and submitted all customer quotes for commercial nylon powder coat and aerospace liquid coatings in a 48 hour window.
- Direct customer liaison for all Boeing jobs
- Procurement of various materials
- Accounts receivable and past due invoices
- Employee scheduling
- Human Resources representative
- Sources, interviewed and hired new personnel
- Annual employee reviews
- Daily quality inspections in all departments
- Quality testing and integrity to comply with all FAA auditing
- Curtate standard work docs
Quality Assurance
Color Tech
Mountlake Terrace, WA
08.2010 - 10.2015
- Daily inspections of jobs in all departments on shop floor
- Ensuring all parts in pre-production were in tolerance to customer and drawing requirements
- Inspection of all finished orders to ensure orders met quality standards called out by customer purchase orders and corresponding specifications
- Quality testing of various aerospace and commercial specifications
- Use of various inspection tools (i.e. micrometer, eddy current meters, temperature gages, gloss meters, etc.)
- Assisted in five successful audits (i.e. NADCAP, Boeing, Bell Helicopter)
- Created work sheet instruction guides for 90% of orders on shop floor
- Contacted customers daily to ensure drawings and purchase orders were correct
- Conducted three successful internal audits
Shipping/Receiving Manager
Color Tech
Mountlake Terrace, WA
06.2005 - 09.2010
- Arrange all UPS/Fedex/Fright pickups, along with creating proper documentation
- Operating forklift for loading and unloading
- Arrange daily truck route for Color Tech fleet
- Notifying production manager and QA team of urgent orders from parent companies
- Direct costumer service with all clients
- Arranging and scheduling jobs on floor
- Ensuring all parts were packaged correctly
Delivery Driver
Color Tech
Mountlake Terrace, WA
02.2003 - 06.2005
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Forklift operation
Chemical Treatment Operations Supervisor
Color Tech
Seattle, WA
01.2001 - 02.2003
- Supervision of Chem Treat line
- Maintenance of PH levels and production schedules
- Applications on various aerospace chemical treatment requirements
- Successfully passed 3 NADCAP audits
Powder Coat Line and Batch Applicator Supervisor
Color Tech
Seattle, WA
04.1998 - 01.2002
- Ensuring all orders met required due dates
- Application and part set up on assembly line
- Meeting requirements for commercial Powder & Nylon batch coating
- Inspection and packaging of coated product
- Assistant on all maintenance for shop equipment and line
Education
High School Diploma -
Nathan Hale High School
Seattle, WASkills
- MS Office Suite
- Logistics
- Marketing
- Customer service
- Continuous improvement
- Production planning
- Forklift Operation
- 6S Lean
- Inventory management
- Operations management
- Process improvement
- Production management
- Priority management
- Project management
- Quality assurance
- Waste reduction
Affiliations
- Nathan Hale High School Assistant Varsity Baseball Coach 2002-2016
- Color Tech Employee of the Year 2008
- Perfect Attendance 2017-2020
Highlights
- Direct assistant during Color Tech re-location from Ballard to Mountlake Terrace
- Co-collaborator of RFID tracking program
- Lead designer of new Color Tech website and marketing strategy
- Effectively participated in collaborative meeting with key stake holders to develop business related project timelines, priorities and objectives to help drive project completion
- Increase profitable sales by 8% for 5 years straight
Timeline
Production Supervisor
NIC Global
07.2023 - 08.2025
Plant Manager
DCI Powder Coating
04.2021 - 03.2023
Director Of Sales and Business Development
DCI
12.2020 - 04.2021
General Manager
Color Tech
11.2015 - 10.2020
Quality Assurance
Color Tech
08.2010 - 10.2015
Shipping/Receiving Manager
Color Tech
06.2005 - 09.2010
Delivery Driver
Color Tech
02.2003 - 06.2005
Chemical Treatment Operations Supervisor
Color Tech
01.2001 - 02.2003
Powder Coat Line and Batch Applicator Supervisor
Color Tech
04.1998 - 01.2002
High School Diploma -
Nathan Hale High School