Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lamahad Brown

Kingwood,TX

Summary

Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Production Supervisor

DTC Workforce
Houston, TX
08.2023 - 10.2023
  • Supported efficient production workflows and ensure adherence to all health and safety protocols and company policies.
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Trained new staff on production processes and procedures.
  • Maintained accurate records of daily production activities.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.

Operations Supervisor

DHL E-Commerce
09.2021 - 07.2023
  • Executed the policies and procedures necessary to manage the physical manipulation of mail/small parcels, within, into, and out of assigned Distribution Center.
  • Assigned work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.
  • Supervised employees, mail/small parcel processing, quality process, and transportation in accordance with DHL eCommerce policies and procedures to obtain optimal quality and profitability in the assigned departments.
  • Ensured proper staffing by department and shift, following guidelines based on scheduled mail/small parcel volume.
  • Conducted performance reviews, coach and trained direct employees.
  • Reviewed productivity, KPI, and quality reports to ensure department is meeting pre-established targets and take necessary steps when targets are not being met.

Operations Supervisor

Dupre Logistics
Houston, TX
10.2018 - 08.2021
  • Oversaw shipping and receiving inventory, bills, and invoices for data entry, dispatch records, and customer service
  • Ensured the integrity of inventory accuracy, managed stock movements, monitored transportation regulations, and laws to ensure compliance across the organization.
  • Created and implemented new employee training and best practice manual, to include logistics principles, policies and processes utilized across the organization.
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Lead driver team by implementing staff training & development, coaching and counseling
  • Prepared, processed, and distributed customer orders and stock transfers using SAP and AS400 software.
  • Communicated with external customers to ensure accurate schedules, give reminders, and follow-up appointments.
  • Processed and scheduled all outbound truckloads for clients Chevron Phillips (Cedar Bayou Plant).

Operations Coordinator

Graniti Vicentia
Houston, TX
10.2017 - 10.2018
  • Worked with sales team to create and process new customer orders, ensuring that all proper discounts, special pricing and/or arrangements, terms of payments and shipping details were properly applied.
  • Assisted with the organization and execution of operational processes.
  • Monitored inventory levels to ensure adequate stock availability.
  • Managed communications between departments to ensure efficient operations.
  • Analyzed client needs and determined appropriate shipping solutions.
  • Coordinated the entire shipping process, from pick-up to delivery of goods.
  • Monitored shipments for on-time delivery and communicated status updates to customers.
  • Assisted with preparing documents such as bills of lading, invoices, and purchase orders.

Warehouse Lead

Man Diesel & Turbo N.A.
Houston, TX
02.2014 - 12.2017
  • Arranged and scheduled all inbound & outbound freight movements to and from the Port Of Houston.
  • Ensured safety regulations were followed by all warehouse personnel.
  • Coordinated with purchasing department to replenish stock as needed.
  • Assigned tasks and monitored progress of employees in order to ensure timely completion of projects.
  • Trained new hires on proper use of equipment, policies, and procedures related to warehousing operations.
  • Monitored shipments for timely delivery and tracked any discrepancies or delays.
  • Investigated customer complaints regarding product availability or damaged goods received from the warehouse.
  • Monitored stock levels to ensure availability of products.
  • Maintained accurate and up-to-date inventory records.
  • Investigated discrepancies between physical count and computer records.
  • Organized regular cycle counts to identify any potential issues early on.

Education

High School Diploma -

Waltrip High School
Houston, TX
05.1999

Some College (No Degree) -

Wiley College
Marshall, TX

Skills

  • LTYX Transportation Software
  • SAP Software
  • Oracle
  • AS400 Software
  • MS Office Suite
  • Certified Forklift Operator
  • Stone Profits Systems
  • Budget Administration
  • Operations Management
  • Logistics Coordination
  • Customer Relations
  • Performance Monitoring
  • Staff Supervision
  • Production
  • Delegation
  • Task Delegation
  • Logistics Expertise
  • Warehouse Operations

Certification

  • HOUSTON COMMUNITY COLLEGE, CERTIFIED LOGISTICS ASSOCIATE
  • HOUSTON COMMUNITY COLLEGE, CERTIFIED LOGISTICS TECHNICIAN
  • DHL GOLBAL TRAINING, CERTIFIED E-COMMERCE SUPERVISOR/CERTIFIED E-COMMERCE MAMAGER

Timeline

Production Supervisor

DTC Workforce
08.2023 - 10.2023

Operations Supervisor

DHL E-Commerce
09.2021 - 07.2023

Operations Supervisor

Dupre Logistics
10.2018 - 08.2021

Operations Coordinator

Graniti Vicentia
10.2017 - 10.2018

Warehouse Lead

Man Diesel & Turbo N.A.
02.2014 - 12.2017

High School Diploma -

Waltrip High School

Some College (No Degree) -

Wiley College

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Lamahad Brown