Charles Hanna
Mooresville,NC
Summary
Dedicated professional with a strong background in customer service and operational efficiency, honed at Food Lion. Proven ability to enhance customer satisfaction through effective communication and timely assistance. Skilled in heavy lifting and pallet jack operation, ensuring organized stock and a clean environment while maintaining reliability and punctuality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Stocker
Food Lion
12.2024 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Lawn Care Technician
My Neighborhood
11.2021 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
Education
High School Diploma -
South Iredell High School
Troutman, NC05-2026
Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Physical stamina
- Pallet jack operation
Certification
OSHA certified
Student ASE certified in
- Electrical systems
- Brakes
- Steering/suspension
- automatic transmission/transaxle
Timeline
Grocery Stocker
Food Lion
12.2024 - Current
Lawn Care Technician
My Neighborhood
11.2021 - Current
High School Diploma -
South Iredell High School
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