Charles Hawthorne
Petersburg,VA
Summary
Dynamic and adaptable patient care professional with experience at HCA TriCities Hospital, demonstrating exceptional skills in infection control and teamwork. Excelled in creating safe, clean environments, significantly improving patient experiences. Proven track record in enhancing productivity and mastering new technologies, showcasing strong work ethic and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Environmental Services Housekeeper
HCA TriCities Hospital
05.2024 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Outbound Warehouse Associate
Standard Motor Products, Inc.
11.2022 - 09.2023
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
- Upheld company standards for quality, performance and accuracy across outbound operations.
- Maintained a clean and safe work environment, adhering to OSHA safety guidelines at all times.
- Conducted thorough inspections of outbound shipments to ensure compliance with quality standards.
- Demonstrated adaptability by quickly learning and embracing new warehouse technologies and processes as they were introduced to improve efficiency within organization operations strategy goals over time period spent working as an Outbound Warehouse Associ
- Supported cross-training initiatives, resulting in more versatile and adaptive workforce.
Education
Associate of Science - Nursing
Galen College of Nursing
Richmond, VA09-2026
High School Diploma -
Petersburg High School
Petersburg06-2004
Skills
- Infection Control
- Teamwork and Collaboration
- Strong Work Ethic
- Problem-Solving
- Excellent Communication
- Attention to Detail
- Adaptability and Flexibility
- Self Motivation
- Productivity and Time Management
- Critical Thinking
- Interpersonal Skills
Accomplishments
- Achieved 100% courtesy rating on customer surveys by providing exceptional service.
- Awarded a Bee Award for patient recognition of exemplary services provided
- Received a commendation from Director of Nursing for effective collaboration of patient care with nursing staff
- Awarded commendation from Director of Environmental Services for teamwork and exceptional service.
Timeline
Environmental Services Housekeeper
HCA TriCities Hospital
05.2024 - Current
Outbound Warehouse Associate
Standard Motor Products, Inc.
11.2022 - 09.2023
Associate of Science - Nursing
Galen College of Nursing
High School Diploma -
Petersburg High School
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