Charles Hubbard

Bought, sold, photographed and studied ancient Greek and Roman coins. First began at UCLA in 1983 while studying history.

• Analyzed customer data such as credit status and income to determine level of risk involved for extending credit.
• Complied with internal controls and government regulations.
• Streamlined the loan approval process by effectively collaborating with sales, underwriting, and operations teams.
• Analyzed credit scores to determine borrowers' creditworthiness.
• Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
• Trained staff to evaluate credit applicants.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Hired and trained new staff members.
• Performed in field marketing.