Charles Hyde
Mesquite
Summary
Results-oriented Distribution Manager with a strong track record in multi-location management and customer service. Expertise in implementing strategic distribution plans and enhancing operational workflows, leading to measurable improvements in delivery efficiency and team performance.
Overview
36
36
years of professional experience
Work History
Distribution Manager
Service Lighting DBA 1000Bulbs.com
Mesquite, TX
10.2020 - Current
- Responsible for 102 hourly associates and 7 direct reports across a three shift operation in a fast paced pick-pack environment
- Implemented a TEAM work atmosphere within the DC
- Developed training programs for staff, improving operational knowledge and safety compliance.
- Implemented cross training for the associates across all three shifts
- Improved same day shipping from 73% to 87%
- Conduct quarterly and annual performance appraisals
- Implemented a housekeeping program within the DC, clean as you go, this provides a safe work environment and holds the associates accountable.
- Reduced weekly overtime through process improvements
- Vendor negotiations
- Auditing and approving payroll , vendor invoice.
- Delivery truck routing and maintenance
- Inbound container scheduling
- Monitor the headcount to meet the needs of the business
- Implemented strategic distribution plans, enhancing delivery efficiency across multiple channels.
- Manage warehouse operations, ensuring adherence to quality standards and efficient workflows.
3rd Shift DC Manager
Big Lots Distribution Center
Durant, OK
07.2019 - 10.2020
- Oversaw daily operations in fast-paced distribution environment.
- Coordinated inbound and outbound logistics to optimize inventory flow.
- Implemented process improvements to enhance operational efficiency.
- Trained and mentored staff on safety protocols and best practices.
- Managed workforce scheduling to ensure adequate staffing levels.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Site Manager
H&S Motors
Caddo Mills, TX
11.2010 - 07.2019
- Managed daily operations, ensuring adherence to safety standards
- Oversaw team performance
- Improved customer service through detailed training
- Coordinated inventory management, optimizing supply chain logistics for timely vehicle servicing.
- Family owned business built on strong customer service values
Director of Distribution
Olmsted-Kirk Paper Co
Dallas, TX
06.1990 - 10.2010
- Directed distribution operations across three different Distribution Centers in Texas. Optimizing logistics processes to enhance efficiency and reduce costs.
- Led cross-functional teams in implementing inventory management systems, improving accuracy and reducing stock discrepancies.
- Developed strategic partnerships with suppliers, ensuring timely delivery of materials and enhancing supply chain resilience.
- Analyzed distribution metrics to identify trends, driving continuous improvement initiatives across all operational areas.
- Streamlined order fulfillment processes through technology adoption, significantly improving turnaround times for customer deliveries.
- Mentored staff on best practices in distribution management, fostering a culture of accountability and performance excellence.
- Managed compliance with safety regulations and industry standards, ensuring safe working environments within distribution centers.
- Spearheaded cost-reduction strategies that resulted in substantial savings while maintaining service quality for clients.
- Facilitated cross-functional communication between departments for increased collaboration and efficiency in resolving issues.
- Managed budgetary constraints effectively while maintaining high-quality services for clients.
- Increased customer satisfaction by improving order accuracy and delivery times.
Education
No Degree - Business Management
Texas A&M University
College Station, TXSkills
- Warehousing operations
- Operational excellence
- Supply chain optimization
- Warehouse management
- Multi location management
- Customer service driven
- Proven leader
Timeline
Distribution Manager
Service Lighting DBA 1000Bulbs.com
10.2020 - Current
3rd Shift DC Manager
Big Lots Distribution Center
07.2019 - 10.2020
Site Manager
H&S Motors
11.2010 - 07.2019
Director of Distribution
Olmsted-Kirk Paper Co
06.1990 - 10.2010
No Degree - Business Management
Texas A&M University