Charles Jeffries
Anderson,IN
Summary
Dynamic automotive professional with a proven track record at Midas Muffler, excelling in customer service and team leadership. Skilled in diagnosing complex issues and enhancing operational efficiency through effective decision-making. Committed to maintaining high safety standards while training new technicians, ensuring a collaborative and productive work environment.
Overview
25
25
years of professional experience
Work History
Manager
Midas Muffler
01.2015 - 10.2025
- Assisted with daily operational tasks to support team efficiency.
- Learned and adhered to safety protocols and procedures effectively.
- Maintained inventory records using management software for accuracy.
- Provided customer service support, resolving inquiries promptly.
Technician
Randle Glover Auto
01.2011 - 01.2015
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, ensuring vehicles met safety standards and operational efficiency.
- Assisted in the training of new technicians on proper procedures and safety protocols.
- Collaborated with team members to streamline workflow processes, enhancing overall productivity.
Technician
Mitch Smith Auto
02.2007 - 03.2011
- Maintained accurate records of repairs and services performed for customer transparency and follow-up.
Technician
Midas Muffler
04.2001 - 04.2006
- Conducted inspections to identify potential mechanical failures before they escalated into major issues.
Education
GED - Automotive And Basic Studies
Anderson High
Anderson, INSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Midas Muffler
01.2015 - 10.2025
Technician
Randle Glover Auto
01.2011 - 01.2015
Technician
Mitch Smith Auto
02.2007 - 03.2011
Technician
Midas Muffler
04.2001 - 04.2006
GED - Automotive And Basic Studies
Anderson High
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