Charles Johnson
Construction/Air B N B
Burbank,CA
Summary
Driven by a results-focused approach, I excelled as an Air BnB Host and Low Voltage Technician at Ping My Wire Inc, mastering interior design and effective problem-solving. I significantly enhanced guest satisfaction and safety compliance through innovative property management and technical precision, showcasing my ability to exceed expectations and achieve top-tier guest relations.
Overview
20
20
years of professional experience
Work History
Air B N B Host
Self
03.2022 - 03.2024
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Developed a comprehensive house manual to provide clear instructions for guests during their stay.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
Low Voltage Technician
Ping My Wire Inc
01.2004 - 02.2022
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Worked according to applicable fire and electrical codes for customer safety.
- Achieved consistent accurate results with attention to detail when working with complex schematics or blueprints.
- Successfully managed multiple projects and several work teams on consistent basis.
Education
High School Diploma -
Pierce College
Winnetka, CA 05.2001 -
Skills
- Interior design
- Effective problem solving
- Guest Relations
- Property Management
Chess,Music
Love to play chess and love to listen to various types of music.
Timeline
Air B N B Host
Self
03.2022 - 03.2024
Low Voltage Technician
Ping My Wire Inc
01.2004 - 02.2022
High School Diploma -
Pierce College
05.2001 -
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