Charles Jones
Hessmer,LA
Summary
Accomplished General Manager at Aaron's Sales And Lease, adept in operations oversight and staff supervision, significantly enhancing customer retention and business development. Expertly balanced team strengths with customer needs, initiating a mentoring program that mitigated risks and improved service quality. Demonstrates a unique blend of strategic vision and interpersonal skills to drive organizational success. Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Seeking to transition to an analyst role.
Overview
15
15
years of professional experience
Work History
General Manager
Aaron's Sales And Lease
03.2009 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Science - Mathematics
Louisiana State University At Alexandria
Alexandria, LA05.2023
BBA - Accounting
Alabama State University
Montgomery, ALBachelor of Science - Computer Science
Louisiana State University At Alexandria
Alexandria, LA05.2025
Skills
- Customer Retention
- Business Development
- Operations Oversight
- Staff Supervision
Timeline
General Manager
Aaron's Sales And Lease
03.2009 - Current
Bachelor of Science - Mathematics
Louisiana State University At Alexandria
BBA - Accounting
Alabama State University
Bachelor of Science - Computer Science
Louisiana State University At Alexandria
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