Charles Jones
Haskell
Summary
Dynamic Payroll Specialist with extensive experience at the City of Abilene, adept at payroll processing and compliance. Successfully implemented payroll software, enhancing accuracy and efficiency. Known for meeting deadlines and resolving employee inquiries with professionalism, fostering a positive workplace culture through effective communication and support.
Overview
13
13
years of professional experience
Work History
Payroll Specialist
City Of Abilene
Abilene, TX
12.2023 - Current
- Processed payroll for city employees, ensuring timely and accurate disbursement of wages.
- Reviewed and validated timekeeping records to maintain compliance with municipal regulations.
- Assisted in the implementation of payroll software, enhancing operational efficiency and accuracy.
- Responded to employee inquiries regarding payroll discrepancies and benefits information.
Human Resources Manager
LaSalle Corrections
Haskell, TX
02.2018 - 05.2023
- Spearheaded development and implementation of employee engagement initiatives to foster a positive workplace culture.
- Streamlined recruitment process by optimizing job postings and candidate screening methods.
- Conducted training sessions on compliance and workplace policies for staff members.
- Managed employee relations issues, ensuring resolution in alignment with company policies.
- Collaborated with leadership to align HR strategies with organizational goals for optimal performance.
- Oversaw benefits administration, ensuring employees received accurate information and support regarding offerings.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Front Desk Manager
Days Inn Hotel
Abilene, TX
05.2013 - 01.2023
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Supervised staff, providing training and support to enhance service quality.
- Resolved guest inquiries and complaints, maintaining high satisfaction levels.
- Coordinated room assignments based on occupancy rates and guest preferences.
- Developed staff schedules to optimize coverage during peak hours and special events.
- Maintained accurate records of reservations, cancellations, and billing information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Implemented operational procedures that improved workflow efficiency at the front desk.
Education
High School Diploma -
Richard Milburn Academy
Amarillo, TX05-2002
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Meeting deadlines
- Accounts payable
- Payroll auditing
- Spreadsheet creation
Timeline
Payroll Specialist
City Of Abilene
12.2023 - Current
Human Resources Manager
LaSalle Corrections
02.2018 - 05.2023
Front Desk Manager
Days Inn Hotel
05.2013 - 01.2023
High School Diploma -
Richard Milburn Academy