Charles Jones

• Complete sheets and forms related to the work of the area assigned.
• Sort and distribute mail.
• Respond to requests for information within assigned department as well as from outside department.
• Maintains files, retrieves data from archives, and current filing areas.
• Controls, corrects, and resubmits data.
• Assists in preparation of reports, issuing of reports and filing of data/reports.
• Maintain and prepare department logs.
• Perform messenger work as required.
• Adhere to established Hospital and Department procedures and policies.
• Perform other clerical duties as assigned.

• Provide efficient and courteous services for patients according to the department's standard work.

Answers incoming telephone calls in a professional and timely manner.

• Answered multi-line phone system and enthusiastically greeted callers.
• Registers, discharge and cancels patients appointments in a courteous and professional manner via EPIC Cadences Systems.

Ensures accurate patient insurance information is entered and verified according to work protocol.

Distributes, educates and inform patient's of HIPPA Privacy laws, patient rights, directives and general consent forms among others as required by department's standard work. ensures form is accurately completed signed by patient and witness/acknowledged with date and time.

Initiates and complete insurance questionnaire forms as necessary.

• Handled daily scheduling tasks and provided administrative support for entire department.
• Updated medical records in EMR system and double-checked data for accuracy.
• Educated patients and families about health conditions and treatments.
• Handled patient transfers from one medical facility to another.
• Observed patient behavior to report changes to medical personnel.
• Conducted patient intake and triage procedures.

Assigned to work at various law firms such as:

• Morrison Cohen LLP
• Eiseman Levine Lehrhaupt & Kakoyiannis P.C.
• Hahn & Hessen LLP
• Chadbourne & Parke LLP
• Wilson Elder Moskowitz Edelman & Decker
• Wormser Kiely Galef & Jacobs LLP
• Berdon LLP
• Performs related tasks requiring the use of various office equipment including copying, binding, faxing, mail, and switchboard.
• Identifies and meets or exceeds the requirements of all requests for services.
• Evaluates and ensures the quality and accuracy of all materials and completed requests.
• Checks, cleans, and supplies all kiosk and convenience copiers, mail machines and fax machines according to the daily schedule.
• Keeps equipment and work areas clean and orderly.
• Assists in the sorting and delivery of mail, faxes, and completed projects.
• Assists in interoffice duties including drop box runs, rush pick-ups and fax runs.
• Maintains accurate tracking of jobs, pick-ups/deliveries and other documentation.
• Monitors supplies and note when re-orders are needed.
• Worked in an accounting program (TABS) to create new business ensuring legal billing and time tracking for attorneys and a records management program (Accutrac) to ensure that our records are properly labeled correctly.
  

• Shipping & Receiving Check-in merchandise upon arrival.
• Work with assigned merchandise manager to organize back stock.
• Receive and process new goods, unload merchandise truck.
• Process customer sends.
• Maintain stock rooms and supplies.
• Assist management with transfers, price changes, and drop shipments.
• Support sales staff.

• Served as liaison between Girl Scouts and its customers.
• Representative of Girl Scouts headquarters location to ensure quality customer service of marketing items and promotions.
• Worked closely with the shop and distribution center in Randolph N.J. to ensure items were shipped to customers in a timely fashion.
• Data Entry, E.D.I.
• Order processing, received daily via e-mail or fax for wholesale, retail and credit card accounts.
• Create purchase orders for clients to send to warehouse for order fulfillment.
• Transcribe order information onto order forms and to verify all data.
• Coordinated functions such as entering inventory adjustments for price changes, return & damaged merchandise and expedited shipping for customers.
• Operated in a call center environment with reasonable speed and accuracy.
• Identifying the required maintenance of each inquiry.

• Council mailing,
• Check processing,
• Shipping packages with Pitney Bowes postage meter machine,
• UPS World Ship and Fed Ex Powership.
• Daily routing of inter office mailing 3 times a day.
• Collating projects for daily and weekly mailings.
  

• Performed daily proxy for Chemical Bank and Chase Manhattan Bank.
• Maintaining and mailing of customer monthly statement.
• Process and recorded information of reports.
• Retrieving interoffice mail and handling of other office related functions.