Charles Kaiser
Albuquerque,NM
Summary
Versatile and dynamic Lead Laboratory Technician with a proven track record at CDP, LLC, and as a Service Lead at Black Angus Steakhouse. Excelled in managing employee relations and ensuring guest satisfaction through effective coaching and meticulous attention to detail. Achieved significant advancements in both laboratory and restaurant operations, showcasing a unique blend of complex problem-solving and talent development skills.
Overview
8
8
years of professional experience
Work History
Lead Laboratory Technician
CDP, LLC
05.2023 - Current
- Established strong working relationships with vendors, negotiating favorable pricing terms for supplies.
- Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology.
- Communicated regularly with other departments about project updates or any changes needed to meet deadlines successfully.
- Ensured accurate test results through meticulous attention to detail in sample preparation and analysis.
- Coordinated and managed laboratory projects and experiments.
- Troubleshot and resolved equipment and process issues.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
Food Server/Service Lead/ Lead Trainer/M.O.D
Black Angus Steakhouse
12.2016 - 05.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Ongoing development and training of all new and current staff
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
High School Diploma -
Moriarty High School
Moriarty, NM04.2011
Skills
- Managing Employee Relations
- Complex Problem-Solving
- Restaurant Operation
- Plates Presentation
- Order Accuracy and Delivery
- Guest Satisfaction
- Talent Development
- Lab equipment maintenance
- Multidisciplinary team collaboration
- Budgeting proficiency
- Quality control monitoring
- Data Analysis
Timeline
Lead Laboratory Technician
CDP, LLC
05.2023 - Current
Food Server/Service Lead/ Lead Trainer/M.O.D
Black Angus Steakhouse
12.2016 - 05.2023
High School Diploma -
Moriarty High School
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