Charles Ketterer
Chickamauga,GA
Summary
Dynamic professional with a proven track record in customer retention and team leadership, developed at notable employers like Costco. Excelled in applying strategic thinking and sales consultation skills to enhance team efficiency and foster positive relationships. Achieved significant improvements in service delivery and operational workflows, demonstrating a strong focus on results and problem-solving capabilities. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician
Center for Sports Medicine and Orthopedics
2022.10 - Current
- Prepared patients to meet with physical therapists.
- Administered routine exams and treatment for patients.
- Inventoried supplies and ordered more for office and patient rooms.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Educated patients and families on exercises and proper body mechanics.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Fork Lift Operator
Costco
2013.05 - 2023.08
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Helped large volume of members every day with positive attitude and focus on member satisfaction.
Education
Bachelor of Health Science -
South College
Knoxville, TN08.2024
High School Diploma -
Heritage High School
Ringgold, GA05.2010
Skills
- Customer Retention
- Account development
- Sales consultation
- Network development
- Team Leadership & Development
- Strategic Thinking
Certification
- BLS certified - current
Timeline
Physical Therapy Technician
Center for Sports Medicine and Orthopedics
2022.10 - Current
Fork Lift Operator
Costco
2013.05 - 2023.08
Bachelor of Health Science -
South College
High School Diploma -
Heritage High School
- BLS certified - current
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