Charles Keys

• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greet
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Provided punctual, polite valet services to uphold professional standards.
• Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
• Resolved customer complaints through calm, constructive communication.
• Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
• Contributed to overall company success by consistently meeting or exceeding performance targets in areas like customer satisfaction ratings and efficiency metrics.
• Fostered positive relationships with guests through friendly and efficient service.
• Contributed to positive work environment by demonstrating teamwork and cooperation with colleagues.
• Enhanced team productivity by sharing best practices and tips with new valets.

• Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
• Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
• Enhanced client satisfaction by delivering high-quality work within deadlines.
• Analyzed user feedback to gather input and identify areas required for improvement.
• Strengthened client relationships with consistent communication and timely project updates.
• Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
• Utilized advanced software tools to produce visually appealing designs for client projects.
• Expanded professional network through attending industry events and engaging in online communities.
• Achieved significant growth in followers and engagement on social media platforms with targeted content strategies.
• Tailored graphic design solutions to meet clients' specific branding needs, reinforcing their market identity.
• BMW Client Photoshoot

Google Drive Event Photoshoot

Camaro Client Photoshoot

• Maintained strong relationships with clients through proactive communication and personalized service.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Enhanced team knowledge by sharing best practices for navigation and time management.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Managed customer inquiries and complaints in polite and professional manner.

• Unloaded pallets and deliveries and organized products in warehouse.
• Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
• Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.