Charles Kidwell
Indianapolis,IN
Summary
Highly dependable and passionate Sales Representative with over 1O years sales experience. A representative with an exceptional record of client satisfaction and customer service. Excellent builder of cordial and professional relationships with colleagues clients and supervisors. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
22
22
years of professional experience
Work History
Business Development Representative
Advantage Solutions
01.2023 - 01.2024
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Networked among local business and community organizations to develop leads and generate business.
- Compiled product and customer data to generate informed profit projections.
Brewery Representative
Sun King Brewing
01.2015 - 02.2018
- Reached monthly sales goals on a consistent basis
- Maintained a weekly appointment schedule with existing and new accounts
- Communicated with Distributor representatives on a daily basis
- Scheduled and ran promotions such as samplings, tap takeovers, beer dinners, and beer festivals
- Promoted and sold in new products
- Helped out around the brewery with tasks outside of my job description.
Draught Sales Manager
Taxman Brewing
01.2017 - 12.2018
- Supervised and managed 4 Brewery Representatives
- Advised and helped my Sales Team hit weekly and monthly goals
- Maintained relationships with existing accounts and formed lasting relationships with new accounts
- Promoted our product at promotions such as beer festivals, tap takeovers, and beer dinners.
Regional Sales Representative
Carson's Brewery
08.2014 - 08.2015
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Researched potential clients and markets to prepare for appointments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Sales Representative
Zink Distributing
01.2002 - 09.2014
- Called on and managed over 70 accounts
- Maintained great relationships with customers
- Promoted and sold in new product
- Managed and maintained inventory
- Worked with customers to sell in quantity discounts
- Promoted product through samplings, tap takeovers, and beer dinners
- Worked with bars, restaurants, and grocery stores.
Education
Bachelors Degree - Sociology
IUPUI
Indianapolis, IN05.2000
Associates Degree -
Vincennes University
05.1998
Skills
- Direct sales
- Communication skills
- Organizational skills
- Customer relationship management
- Customer service
- Account Penetration
- Leads Prospecting
- Forecasting Skills
- Promotional Development
- Sales Negotiation
- Professional Networking
- Partnership Building
- Needs Assessment
- Lead Prospecting
- Business Development
- Customer Acquisition
- Account Development
- Product Expertise
- Strong communication
- Conflict resolution
- Time management
- Active listening
Fine Vintage Level 1 in Spirits
- Understands how different distillation methods impact spirits
- Knowledge of tasting and access a spirit properly
- Understands how wood impacts final flavour used in the ageing process
- Familiar with the production and ageing laws within each spirit category
- Comfortable with the regional and style differences of each spirit category
Timeline
Business Development Representative
Advantage Solutions
01.2023 - 01.2024
Draught Sales Manager
Taxman Brewing
01.2017 - 12.2018
Brewery Representative
Sun King Brewing
01.2015 - 02.2018
Regional Sales Representative
Carson's Brewery
08.2014 - 08.2015
Sales Representative
Zink Distributing
01.2002 - 09.2014
Bachelors Degree - Sociology
IUPUI
Associates Degree -
Vincennes University
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