Charles Kimber
Atlanta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Collection Specialist
FIDELITY NATIONAL BPG
ATLANTA, GA
09.2017 - 07.2024
- Assessed accounts for overdue balances and reached out to customers to set up payment plans or collect outstanding payments.
- Evaluated customer creditworthiness, financial status, and account history to decide on suitable collection measures.
- Collaborated with customers to negotiate repayment terms tailored to their unique situations.
- Maintained adherence to relevant federal and state regulations regarding collection practices.
- Contributed to the creation of new policies and procedures concerning collection activities.
Data Analyst
EVI CORE HEALTHCARE
BLUFFTON, SC
08.2014 - 07.2017
- Collaborated with stakeholders across departments to define requirements for new projects.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Provided guidance on software design principles, coding standards, best practices, techniques, methods and toolsets used in the development lifecycle process.
- Gathered feedback from end users regarding usability issues related to applications or systems.
Program Assistant
CONVERGYS
VALDOSTA, GA
05.2012 - 07.2014
- Organized and maintained files for program records.
- Prepared meeting agendas, minutes and other documents for programs.
- Answered phone calls and emails in a timely manner regarding program inquiries or concerns.
- Coordinated communications between clients, vendors, stakeholders, partners and colleagues involved in the project and program.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Education
Bachelor of Business Administration - Management
Savannah State University
05.2022
Skills
- MS Office Suite
- Quantitative and Qualitative Analysis
- Data Processing
- Data Integrity Assurance
- Complex Problem Solving
- SQL and Databases
- Data Analysis
- Technical Support
- Executive-Level Presentations
- Business Planning
Certification
- Successfully facilitated the buying and selling of residential properties by leveraging a deep understanding of the local real estate market and utilizing effective negotiation tactics, resulting in great satisfaction for clients.
- Cultivated strong, trust-based relationships with clients, earning a reputation for ethical and professional real estate services within the community.
- Maintained up-to-date knowledge of market trends, property regulations, and financial options, ensuring the provision of expert guidance to clients.
- Collaborated effectively with legal and financial professionals to facilitate smooth and efficient real estate transactions, fostering a seamless experience for clients.
Timeline
Collection Specialist
FIDELITY NATIONAL BPG
09.2017 - 07.2024
Data Analyst
EVI CORE HEALTHCARE
08.2014 - 07.2017
Program Assistant
CONVERGYS
05.2012 - 07.2014
Bachelor of Business Administration - Management
Savannah State University
- Successfully facilitated the buying and selling of residential properties by leveraging a deep understanding of the local real estate market and utilizing effective negotiation tactics, resulting in great satisfaction for clients.
- Cultivated strong, trust-based relationships with clients, earning a reputation for ethical and professional real estate services within the community.
- Maintained up-to-date knowledge of market trends, property regulations, and financial options, ensuring the provision of expert guidance to clients.
- Collaborated effectively with legal and financial professionals to facilitate smooth and efficient real estate transactions, fostering a seamless experience for clients.
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