Charles Lamoureux
Newburgh
Summary
Detail-oriented and highly organized professional seeking a data entry position where I can leverage my accuracy, speed, and proficiency with data management tools to contribute to organizational success. Adept at maintaining data integrity, meeting deadlines, and ensuring error-free results, I aim to support operational efficiency while continuously enhancing my skills in data processing and analysis.
Overview
1
1
Certification
Work History
Resource Advisor
New York Air National Guard
- Managed contracts with vendors and suppliers, negotiating favorable terms to minimize costs and maximize value.
- Implemented robust inventory management systems to maintain optimal stock levels and reduce waste.
- Aligned departmental objectives with overall business strategy by effectively allocating limited resources toward high-priority initiatives.
Call Center Representative
Crystal Run Healthcare
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Call Center Representative
Time Warner Cable
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Education
Associate of Science - Computer And Information Systems
Orange County Community College
Middletown, NYBachelor of Science - Database Management
Post University
Waterbury, CTSkills
- Problem-solving skills
- Customer support
- Data entry (55 WPM)
- Microsoft Excel
- Microsoft Word
- New York State Notary
Certification
New York State Notary
Timeline
Resource Advisor
New York Air National Guard
Call Center Representative
Crystal Run Healthcare
Call Center Representative
Time Warner Cable
Associate of Science - Computer And Information Systems
Orange County Community College
Bachelor of Science - Database Management
Post University
Similar Profiles
Cody MartinCody Martin
C-130 Electrician at 109th Airlift Wing, New York Air National GuardC-130 Electrician at 109th Airlift Wing, New York Air National Guard
Dale McKayDale McKay
Unit Training Manager at New York Air National GuardUnit Training Manager at New York Air National Guard
TRACY L. DESJARDINTRACY L. DESJARDIN
INTELLIGENCE OFFICER/FLIGHT COMMANDER at New York Air National GuardINTELLIGENCE OFFICER/FLIGHT COMMANDER at New York Air National Guard
Tyler SmithTyler Smith
Chief of Information Protection (TS/SCI) at New York Air National GuardChief of Information Protection (TS/SCI) at New York Air National Guard
Randall WilsonRandall Wilson
Online Shopper at ShopRiteOnline Shopper at ShopRite