Charles Lantz
Pompano Beach,Florida
Summary
Friendly and reliable busser offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Ace Trainer/ Facilitator
Top Golf
12.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
Food Runner
Top Golf
11.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Adaptable to high stress situations
Cashier
Chicken Kitchen, Owner-Julio Salazar
08.2022 - 02.2023
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Experience on grill work
- Experience cutting and preparing vegetables,
- Made sure refrigerators stayed stocked
Cashier
Kilwins Chocolates & Ice Cream Owner-Sean Kotzen
10.2021 - 09.2022
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Made sure customers were satisfied with they're ordering process
- Worked a hot grill to make Large portions of waffle cones at once
- Made sure all shelves and displays were stocked at all times
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06.2025
Skills
- Coin and Currency Counting
- Complex Problem-Solving
- Verbal and Written Communication
- Adaptable and Flexible
- Cash Drawer Management
- Customer Transactions
- POS Systems Operations
- Accommodate customer needs to exceed expectations
- Fast-learning
Timeline
Ace Trainer/ Facilitator
Top Golf
12.2023 - Current
Food Runner
Top Golf
11.2023 - Current
Cashier
Chicken Kitchen, Owner-Julio Salazar
08.2022 - 02.2023
Cashier
Kilwins Chocolates & Ice Cream Owner-Sean Kotzen
10.2021 - 09.2022
High School Diploma -
Fort Lauderdale High School
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