Charles Lawrence
Groveland,FL
Summary
Dynamic General Manager with a proven track record in the Restaurant industry, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic marketing initiatives and effective staff training. Skilled in problem resolution and relationship building, driving efficiency and reducing waste while fostering a collaborative work environment.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Piesanos Stone Fired Pizza
09.2021 - Current
- Directed daily operations to ensure high-quality food preparation and customer service standards. During my tenure there we broke our weekly sales record twice
- Implemented staff training programs to enhance team performance and efficiency.
- Analyzed sales trends to develop strategic marketing initiatives and promotions.
- Managed inventory control processes, reducing waste and optimizing stock levels.
L Photography
Self Employed Services
07.2019 - Current
- Captured high-quality images for diverse projects, ensuring client specifications were consistently met.
- Utilized advanced photography equipment and editing software to enhance image quality and production efficiency.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Area Supervisor
Pizza Hut
06.2009 - 04.2019
- Led daily operations to ensure efficient service and product quality.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements that enhanced customer satisfaction scores.
- Managed inventory control, reducing waste through effective stock management.
- Monitored performance metrics, ensuring compliance with company standards.
- Conducted regular audits to maintain operational excellence and safety compliance.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Relationship building
- Verbal and written communication
- P&L management
- Consistently meet goals
Timeline
General Manager
Piesanos Stone Fired Pizza
09.2021 - Current
L Photography
Self Employed Services
07.2019 - Current
Area Supervisor
Pizza Hut
06.2009 - 04.2019
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