Charles Lewis
Houston,TX
Summary
Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
RIVER CRUISE SPECIALIST
Vacations To Go
Houston, TX
11.2022 - 04.2024
- Researched availability of cruises, flights, hotels, car rentals, and other vacation components.
- Assisted customers in selecting the best package for their budget and preferences.
- Advised passengers about travel documents required for international trips.
- Created detailed invoices for each customer's reservation.
- Provided customer service to clients regarding cruise packages, itineraries, and travel information.
- Processed payments from customers using credit cards or alternative payment methods.
- Followed up with clients after their return from trips to receive feedbacks on their experiences.
- Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
HEALTHY LIVING LEAD
H-E-B Grocery
Spring, TX
10.2018 - 11.2022
- Provides superior customer service; Answers customer questions regarding products and assists them with selections.
- Uses suggestive selling techniques to meet customer needs and build department sales.
- Provided work direction and training to department employees.
- Ensured compliance with safety protocols during all health-related activities.
- Prepares work schedules for department.
- Builds, stocks, maintains, and takes down store displays.
- Provided coaching services for employees interested in improving their overall wellbeing.
CASH CONTROL SPECIALIST/ASSISTANT SERVICE MANAGER
H-E-B Grocery
Spring, TX
01.2014 - 10.2018
- Keeps records of Store financial transactions; ensures office / store funds balance
- Prepares / reconciles tills
- Visits the sales floor to help with pulls and audits
- Researches / resolves store accounting variances
- Assists with resolving electronic maintenance / terminal issues.
Education
COMPLETED COURSEWORK TOWARDS ASSOCIATE IN ARTS (A.A.) IN BUSINESS -
Blinn College
12.2011
HIGH SCHOOL DIPLOMA -
Oak Ridge High School
05.2010
Skills
- Leadership
- Employee Development
- Active Listening
- Excellent Customer Service
- Interpersonal Communication
- Attention to Detail
- Professionalism
- Adaptability
- Sales Goals
- Conflict Resolution
Timeline
RIVER CRUISE SPECIALIST
Vacations To Go
11.2022 - 04.2024
HEALTHY LIVING LEAD
H-E-B Grocery
10.2018 - 11.2022
CASH CONTROL SPECIALIST/ASSISTANT SERVICE MANAGER
H-E-B Grocery
01.2014 - 10.2018
COMPLETED COURSEWORK TOWARDS ASSOCIATE IN ARTS (A.A.) IN BUSINESS -
Blinn College
HIGH SCHOOL DIPLOMA -
Oak Ridge High School
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