Charles Lewis
Dayton,OH
Summary
Dynamic leader with a proven track record at Svg Motors, excelling in staff management and persuasive negotiations. Expert in relationship building and sales team training, I've driven revenue growth through strategic sales presentations and KPI tracking. Skilled in ensuring compliance and financial accuracy, my approach boosts client satisfaction and team performance.
Overview
13
13
years of professional experience
Work History
Automotive Finance/Sales Manager
Svg Motors
Washington Court House, OH
05.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Automotive Sales/Finance Manager
Hendrick Auto Group
Merriam, Ks
06.2011 - 04.2019
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
Education
No Degree - Automotive Finance
JM&A Finance School
Merriam Ks02.2012
No Degree - Auto Finance
Hendrick Automotive F&I School
Charlotte NC01.2012
Business
Miamisburg High School
Miamisburg, OH06.1987
Skills
- Goals and performance
- Staff Management
- Sales team training
- Relationship Building
- Product Knowledge
- Sales expertise
Accomplishments
I was the #1 Finance producer out or 7 in PVR and gross profit per product per deal out of 7 dealerships
Timeline
Automotive Finance/Sales Manager
Svg Motors
05.2019 - Current
Automotive Sales/Finance Manager
Hendrick Auto Group
06.2011 - 04.2019
No Degree - Automotive Finance
JM&A Finance School
No Degree - Auto Finance
Hendrick Automotive F&I School
Business
Miamisburg High School