Charles Liggins
Mableton,Georgia
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Retail Sales Management & sales team experience delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Owner/Operator
Maximum Landscaping Solutions
Georgia/Tennessee
08.2019 - 03.2022
- Owned and operated sole proprietor landscaping business operation
- Performed customer landscaping requests from yard cutting, limb cutting, trimming and other aesthetic yard needs
- Handled business documentation from customer transactions to loss/profit statements for the business operation.
Driver
Tennessee Limousine Service
Memphis, Tennessee
12.2007 - 08.2019
- Provide various limousine services for clients based on clients’ order request, such as ten-passenger stretch; sedans; SUVs, 12-25 passenger shuttle bus and 25 passenger party bus from start of destination to end
- Process client payments for services rendered based on client mode of payment, i.e
- Cash, credit card, etc
- Provide stellar professional service to all clients
- Process client paperwork and communicated with the dispatch operations for finalization of services rendered.
Store Manager-Promoted
Discount Sammy
Memphis, TN
01.2003 - 11.2007
- Managed day-to-day store operations
- Hired, trained, coached/counseled 8-10 sales associates
- Motivated sales associates and stock personnel to meet/exceed established sales goals and objectives by developing effective sales incentives
- Monitored daily sales volume, financial and business transactions
- Monitored store presentation to ensure consistency with company standards; developed plans which increased store sales by 65% and decreased loss (shrinkage) by 50%
- Manage expenses and payroll to meet the needs of the monthly budget demands-reduced cost of goods sold by 30%
- Maintained consistent communication with the owner and corporate officials
- Authorized the proper processing of store merchandise; and implemented shrink reduction plans.
- Developed strategies to maximize sales and profitability.
Asst Store Manager
Sammy’s Man of Fashion
Memphis, TN
09.2000 - 01.2003
- Assisted in the management responsibility of store operations with store manager, inclusive of hiring and managing sales staff
- Monitored the adherence of store policy and procedures by all sales associates
- Made daily bank deposits from sales receipts of the day
- Created monthly marketing strategies
- Trained new hire sales associates; ensured the highest standards of customer satisfaction and quality was provided at all times
- Provided final approval on all sales, markdowns, or customer exchanges
- Exceeded sales goals and entire store personnel qualified for monthly bonuses.
Education
Master of Divinity -
Memphis Theological Seminary
05.2019
Bachelor of Science - Biblical Studies
Tennessee School of Religion
05.1998
Skills
- Operations Management
- Personnel Management
- Operational Reporting
- Business Planning
- Staff Training and Development
- Documentation And Reporting
- Relationship Management
- Strategic Planning
Certification
- Class A-CDL license
- United States of America Homeland Security Clearance
Timeline
Owner/Operator
Maximum Landscaping Solutions
08.2019 - 03.2022
Driver
Tennessee Limousine Service
12.2007 - 08.2019
Store Manager-Promoted
Discount Sammy
01.2003 - 11.2007
Asst Store Manager
Sammy’s Man of Fashion
09.2000 - 01.2003
Master of Divinity -
Memphis Theological Seminary
Bachelor of Science - Biblical Studies
Tennessee School of Religion
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