Charles Lofton
Lexington,KY
Summary
Enterprising district manager, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Manager
Floyd's 99 Barbershop
01.2023 - Current
- Create and maintain a diverse, high-performing store management team through consistent selection, development and motivation
- Manages the day-to-day operations of the District, and provides daily support to managers in ensuring quality and budget performance
- Manage the financial performance of the operating area
- This includes maximizing return on working capital and overall financial performance
- Cultivate an environment of open communication and drive the performance management and development of associates within the District
- Manages the hiring, performance and development of the team.
Owner/Stylist
A New Style Hair Salon
09.2018 - 10.2022
- Hair stylist/Colorist
- Customer Service
- Training of new stylists
- Managed staff of 20 stylists
- Budgeting/Payroll
- Inventory control
- Increased salon profits by 200% in first year.
Operations Manager
Bargain Hunt
10.2021 - 05.2022
- Responsible for hiring/training new staff members
- Monitor customer satisfaction
- Completion of daily sales goals
- Responsible for setting store plans/floor changes
- Executed company policies
- Employee disciplinary actions.
Hair stylist/Colorist
Shannon Aleksandrs Salon and Spa
03.2013 - 09.2018
- Hair stylist
- Hair colorist
- Provided exceptional customer service
- Retail to Sales percentage averaging 20%
- Volunteered for community outreach programs.
Hair Stylist/Colorist
Beaux Cheveux Salon
02.2012 - 03.2013
- Apprenticeship under salon owner
- Hair stylist
- Hair colorist
- Provided exceptional customer service.
Assistant Manger
Kirklands
12.2008 - 01.2011
- Responsible for hiring/training new staff members
- Monitor customer satisfaction
- Responsible for setting store plans/floor changes
- Executed company policies
- Employee disciplinary actions.
Education
Cosmetology -
The Salon Professional Academy
Evansville, IN01.2012
Associates Degree in Nursing -
Wabash Valley College
Mount Carmel, IL12.2007
Skills
- Customer service
- Time management
- Sales Experience
- Computer literacy
- Leadership
- Project Management
- Compliance Monitoring
- Market Research
- Business Development
- Multi-unit management
- Leadership Development
- Territory Management
Certification
Cosmetology License
Timeline
District Manager
Floyd's 99 Barbershop
01.2023 - Current
Operations Manager
Bargain Hunt
10.2021 - 05.2022
Owner/Stylist
A New Style Hair Salon
09.2018 - 10.2022
Hair stylist/Colorist
Shannon Aleksandrs Salon and Spa
03.2013 - 09.2018
Hair Stylist/Colorist
Beaux Cheveux Salon
02.2012 - 03.2013
Assistant Manger
Kirklands
12.2008 - 01.2011
Cosmetology -
The Salon Professional Academy
Associates Degree in Nursing -
Wabash Valley College
Cosmetology License
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